Social

If you want an overpriced burger and unwelcome staff this is the place to go!

This burger with less than handful of chips costs £15.95! It is just bonkers and sad.

The way to go!

Rude staff with complete lack of the correct attitude to be in any type of service industry. What a shame, is service with a smile dead… yes but service accusing you that you haven’t paid for your meal is well and truly here.

At first, Manager was nice & let us sample a beer before we bought. (Although they charge 10%service charge on drinks bought over the bar…) Unfortunately it all changed when we ordered food. One burger didn’t turn up. One wasn’t cooked properly. We returned the one that wasn’t cooked and it came back in about 20mins. When I went to the bar to ask if my missing burger was coming, I was told that someone on my table must have already had it. When I said we’d all paid for food, the barmaid implied that we were lying despite us all offering to show proof of purchase on our phones. Eventually they agreed (reluctantly) to get me a new burger. It didn’t come for 50mins & when I politely asked if there was a chance of some kind of compensation due to my food coming so long after the rest of my party, the manager once again said that one of us had had a ‘free burger’. When we once again offered to show proof of purchase, he said that it wasn’t necessary but could only offer a soft drink as compensation. Honestly can’t understand why they would be so difficult when it was so clear that some kind of error had been made on their part. No apology. Actually made us feel like we were in the wrong. In a place that charges 10% service charge just to buy drinks at the bar, it really wasn’t good enough. They have some way to go in terms of customer service.

I do really like this place - good atmosphere inside and out, decent music, decent pints. A touch expensive but not wildly so - though this could be helped by my one and only gripe, and it's a real bugbear...

There's a discretionary 10% service charge that's automatically added to all charges, even if only ordering a pint at the bar and taking it away with you. I wouldn't mind this so much if the service at the bar was at all special - but it never is. Staff often seem more interested in talking to each other than you - great for workplace culture, and I'm glad everyone gets along, but not so conducive to delivering good service. A balance needs to be struck so that the customer service given warrants the 10% addition - I'd have no complaints if I felt like I was being valued as a customer.

Yeah sure, we could ask for it to be removed considering it's discretionary, but who wants to be that guy?

One of my all time favourite places for a pint in London. Always a superb selection of beer 🍺

Fun space and good range of drinks, but I would mirror what others say that - charging 10% service on a drink that you go up to the bar, stand in a queue, order yourself, and at the weekends comes in a plastic cup - is daylight robbery!!!! Want to support local bars but they need to ditch this ASAP.

Loved it. Nice food and vibe - if the weather permits sit outside as the inside acoustics (plus bathroom hand drier noise- honestly !) are a bit jarring.

I was really impressed by Social. The food was delicious and a great variety of options (veggie/vegan of course). It works well to get a selection and share with others. Also good atmosphere and drinks too.