The Mezzanine
Queen Elizabeth Olympic Park, 20 International Way, London E20 1FD, United Kingdom
4.5
30 reviews
8 comments
GXWR+4V London, United Kingdom
Location reporting
Claim this location
Monday: Close
Tuesday: Close
Wedneasday: 17–1
Thursday: 17–1
Friday: 17–1
Saturday: 17–1
Sunday: Close
Tuesday: Close
Wedneasday: 17–1
Thursday: 17–1
Friday: 17–1
Saturday: 17–1
Sunday: Close
We walked in to get seated and nobody came to greet us after standing around for a few minutes. I went to the bartender to ask for a table and it was only after that another staff member escorted us to our table. But before we were even at our seats, another customer came up to the staff we were with because they couldn’t open a bottle and she literally stopped bringing us to our table, pointed to where we could sit and tended to this customer. It’s like she literally forgot about us.
Okay, whatever. We sat down and we just...waited...expecting her to come back to us with menus / explain service but absolutely nothing. We saw several staff go back and forth, serve other customers and not once did anyone look at our empty table and question if something was wrong. I then started to think I just needed to flag someone down or go up to the bar again.
It was only after another table of 2 moved nearer to us and I asked them how to get drinks. One of them said “we’ve been waiting for a bottle for 40 minutes.” That just spoke volumes of what we were going to expect if we stayed longer. So we left.
I had high expectations for this place. As I said before, maybe it was just a bad day for service and I understand external factors could be at play here, so I hope the next visit won’t be as rough.