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1 Bath Pl, London EC2A 3DA, United Kingdom
4.4
86 reviews
8 comments
GWG9+F2 London, United Kingdom
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Monday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–22
Friday: 10–23
Saturday: 17–23
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–22
Friday: 10–23
Saturday: 17–23
Sunday: Close
I placed an order for some biking gear ahead of a big trip I had planned (I did not own any appropriate biking gear). The website indicated a 3-5 business day delivery however I was asked 7 days after ordering to re-confirm the size I was after. I re-confirmed my size and queried why it had taken so long to get in touch as I knew I had a bike ride coming up soon however I received a rude email back simply to say that the order had been cancelled without reason - I queried as to why and I heard nothing back. The owner should expect disgruntled customers when delivery times/ stock levels are completely misleading (non-compliant advertising) and should not be indignant and throw tantrums by cancelling when hearing from them!