Heidis Bier Bar Cardiff

First visit to Heidi's was greeted by a member of staff he was great and welcoming. The decor is fab drinks reasonable priced. We had a blast ended upstairs great music and a decent dance floor. 😊👍

If I could give this a zero I would. Went in there 15 minutes ago with my work employees total 7 of us, the girl behind the bar with the pink hair and the manager took an instant dislike to myself. Told me I had too much to drink when I had literally had one with food and wouldn't serve me anymore. Yet my employees who are half cut the were happy to serve alcohol. 🤔 They tried to defend it by saying I was saying I slurring my words but come on after one pint with a burger, then all staff gang up on me 3 bouncers and 2 bar staff. I'm a land lady myself and tried to explain this but wasn't getting through, they wouldn't give any names if staff who were on duty to report higher so I took a picture of the staff behind bar and got threw out.
The bouncer with the beard even agreed with me that I wasn't even drunk but because the girl with pink hair took a disliking to me they totally refused to serve me and then lost the business of 7 people.
All other 6 members will be placing the same review as this is disgusting treatment. Especially when the place was practically empty too.
The pucture provided is the girl with the vendetta against myself but willing to serve the other group members half cut.

Well done Heidi's 👏
We certainly won't be returning or recommending you and most definitely taking this further!

What a fab night
Awesome atmosphere
Good music good vibes
Brilliant décor
Looking forward to going back

Had a really good night here, affordable drinks and really friendly staff. The bouncers were exceptional - specifically Callum, Cian and Alex. Me and my friends felt really safe, and there was a good atmosphere, with great music. Would definitely recommend!

Great and varied upbeat music, stuff I hadn't tried behind the bar, and the busiest place looking around on a Sunday night. Me and my friends had a great time.

My gym spent £1800 to rent out the top floor for our Christmas social. The buffet provided was inedible, cold and disgusting. So me and a friend left the club to buy food elsewhere (yes, a cheese sandwich from spar was more enticing). When we returned to the club, we were told to get to the back of the queue. What kind of venue makes a client who's spent £1800 on renting the top floor, queue to re-enter...after serving disgusting food? Shambles. Heidi's shmeidis. I shall not be returning.

I will never ever be returning to Heidi's bar after the awful treatment we received Saturday night. A group of 8 mums out for Christmas and were treated appallingly for standing up to dance?! Disgusting treatment, avoid at all costs if your looking for a good night. Bouncers are bullies, using all their security to square us off until we left. Honestly could not believe it, especially after seen the drug problem they have. yet we were thrown out for dancing. So many good places in Cardiff, this is NOT one if them!!!!

Booked a table for 17 people got told 2 members of our group were too intoxicated to enter. We asked to point out who and they wouldn’t tell us. Let loads of people in during this who were “drunk”. Treated poorly which then resulted in the situation escalating. Bouncers stood there laughing at what they had caused. Been told this place is known for this but didn’t want to listen to rumours. We got lot in everywhere else in Cardiff appart from this place.