St. Lawrence Inn
8 Main Rd, St Lawrence, Southminster CM0 7LY, United Kingdom
4.2
81 reviews
8 comments
PR7H+M7 Southminster, United Kingdom
Location reporting
Claim this location
Monday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Looked lovely, very impressed, however don't judge a book and all that!
Waited and waited for someone to take a drinks order .. then waited for a menu ... then waited and waited for someone to take our food order .. so then we noticed a sign saying please order food at the bar .. to then be told someone is finally coming to take our order from the table but .. wait the orders were closed now for roasts??? After explaining we HAD booked they decided we could eat, nearly a hour in and no food, it was a carvery so all they had to do was plate us up the meat! had to ask for the kids meals as they were so hungry .. then 3 times we asked for gravy ... whilst we was all still .. yep .. waiting ... we decided to pay for the kids and leave, the staff were unfriendly and unhelpful and un apologetic, we asked for ketchup and she had to go into the kitchen to open all the bottles to get us some out as the condiment bottles were empty
Then even the kids left their meals as they said they were like plastic potatoes
I can honestly say I have never been in such a unorganised place in my life to eat, never have I experienced such lack of customer service.
Looks like a beautiful place ... swerve it we was totally disgusted.
They need a new chef and some staff who are able to smile and possess manners