David Lloyd Chorley

We were here today entertaining for a child's Birthday party and the function room is amazing. It's really nicely set out and modern. The staff couldn't do more to help us and the family who booked. I'd highly recommend.

Where do I start? Appalling customer service, especially singing up a new member! My partner had a gym discount for both for us to sign up as a dual. However, at the time I was sceptical about singing up before seeing what it was like. I paid £25.00 for a guest pass for all of 3 hours. The next day I came to sign up with my partner, a man called Ashley, took my details and I explained that I would like my direct debit to go out on the 1st every month and Ashley said that was fine and he explained there was a pro rata fee of £25.00, joining fee of £60 + £87 for my first month £172.00. Anyway, they tried 4 times to take payment but there card machine wasn’t working. It also took an hour just getting details from me. Everything was agreed verbally and the next time I come in they will take payment from me. Ashley, seemed not to have enough experience dealing with customers. My partner Jen emailed the area manager Laura, Laura explained that only 1 direct debit will come out. But due to my partner and I having separate bills, she said my partner was responsible for both payments, if we would want to do this individually we have to pay ‘higher rates’. There terms and conditions are worded so poorly. As it states ‘each of those people will be responsible themselves, for any other people who singed the form and for linked members’ After reading the reviews, I am now glad to say, this has happened. All for the money and shocking customer service!

It’s okay, good selection and is clean but really needs a kick of paint and TLC, many of the walls aren’t even plastered or painted! The entrance is like walking into a poor school and needs brightening up

I have only been a member for a few weeks but really glad I decided to join. Staff are really helpful and members seem friendly. I find at the times I go that the club isn't overcrowded and the indoor pool is nice and a good size. Changing rooms are very clean and spacious and showers are hot with good pressure.

The outside pool is looking a bit tired and sometimes not lit at night but I believe this is due for a refurb in the winter so will look forward to that.

My only real gripe so far is with the platinum membership. The membership is supposed to give you a priority window for booking classes. However I have found it really difficult to get my child into certain classes, it seems the day they become available they book up very quickly in the 3-5 age group at weekends. I hope in future they decide to put on more classes if they are booking up quickly.

14 day trial for £14.Great value..Tried a few classes .gym and pool.facilties great ..only joining fees stopping me having a membership..ludicrous

Good location at edge of M61 motorway exit.

Staff are freindly and helpful.

Unfortunately however there always seems to be one issue if not another.

For example if the hot tub is working the steam room is closed.

If the steam room is working the hot tub is cold.

For the money members pay here to join (£105 monthly) it is unacceptable that there are basic maintenance issues and regular faults with facilities.

Amazing gym. I have enjoyed the classes. You can work out at your own pace. Clean facilities and friendly, helpful staff.

Not worth the membership price in any way. Came on the £15 for 15 day in December deal to find the outdoor pool which I couldn't wait to try was closed the whole time. For over £100 a month ita really nothing special. I pay £40 for total fitness and you get nothing extra but double the price.