David Lloyd Colchester

Beautiful David Lloyd, the inside is to a top standard. I wish the spa had another jacuzzi as it was very busy. The jacuzzi has built in seats so can only fit a small number of people in even though it is quite big. Outdoor spa area is really nice. The cafe is lovely and the food is always freshly cooked. Parking was easy.

1) Booked a PT session and the trainer didn’t bother turning up. Massive hassle trying to get my money back, they ended up sending the wrong amount to the wrong person. Still not resolved and no one at Colchester branch seems capable of fixing what feels like a straight forward issue.

2) Don’t purchase the PT vouchers. They expire after about a week and despite emailing and calling the Colchester branch asking for help with this I’ve heard nothing as I expect it’s easy money for them.

I would like to thank Shannon for being such an amazing swimming tutor for my son Yad Aref. She’s been so kind, lovely and made the lesson so much fun.

Nice, few too many strutters for my liking, fewer than Clarence House though, probably the nicest place to work out in Colchester.

They have 2 tennis club sessions which although nearly always fully booked have been cancelled for much of winter due to the lack of outdoor dome. All the other tennis sessions are paid sessions, they’ve reduced the amount of fitness classes but despite all this prices went up 10% this year. It would be cheaper to get a tennis membership at different club and join Clarice house spa all for the same price of being a member here. It’s a shame because if managed better it could be a great health club

Joined 3 or so months ago and already received a price hike in excess of 10%! Unsurprisingly all in person and on the phone communication has been changed to in app only which takes an hour for the chat to bug out and get sent to the back of the queue again 👍. £300 a month to not be able to talk to anyone?

Offering 2 week free passes over the Christmas period which has caused the club to be mobbed and barely usable, doesn't really live up to the sale point of "exclusivity" when literally anyone can join without charge whilst paying customers are receiving hikes in their bills!?

Swimming pool is completely filled with children and swimming lessons until 7pm. Water quality doesn't seem to be great.

Spa area and gym have been clearly far too busy over the past month.

Kitchen constantly has shortages, dirty dishes left out for ages and general cleanliness is not great.

Children are left unattended in club area.

Work area has people constantly coming in and out and those just in there for a chat. Internet does not work with VPN's/ remote desktops so can't connect securely with work laptops and there is no phone signal so you can't use that either. So not much use.

Services generally seem to be getting worse with prices increasing.

The club looks nice, but trying to book a tennis court is almost impossible! Only 6am or 9pm available most days. Bubble courts have not been put up yet and it's January. They were supposed to go up in October. DO NOT bother booking a tennis membership as you won't be able to make use of it due to the over subscription.

And they raised the prices mid-contract!

On sign up be sure to get any membership benefits in writing as once you have paid David Lloyd will not honour any promises made by the sales team to entice you to join. This is a common complaint from members and one I have experienced. The local gym are reluctant to communicate (ignore emails and telephone calls but told in branch that is the only means of communication), this has made the gym experience a poor and frustrating one.