Nuffield Health Derby Fitness & Wellbeing Gym

This is not my first visit to the place. The entrance was well maintained; clean and presentable. The staff greeted us when we got to the desk; great to see more than one receptionist dealing with all the other guests. We were told where everything was and allowed to go our own way and was told that if we had any questions we could go back to reception. The gym was pretty busy but there were staff on hand to help. Overall the experience was great and would recommend going.

It has been almost 3 years since I have been to Nuffield and I’m so happy to be back!

Not only does the gym help me with my workout motivation, it also helps me relax, clear my mind off things and makes me feel positive.

Nuffield Health is the best gym I have ever been to! 😊

#gym #workout #motivation #relaxation #unwind #positivevibes

This gym and some staff are a joke, the spa was out for months, then they reopen it just to let members know the spa pool will be closing for 6 months to save money and that they’d be no reduction in membership price, the benches were ripped all over the gym made a complaint nothing got done, turned to social media to complain and a week later it was fixed, then had a member of staff come up to me while training to tell me not to post on social media about the poor standard of the gym! (They have blocked me on social media now)

1/3 of Treadmills have been out of action for over 6 months, cable machines always breaking, changing rooms and gym covered in dust!

AVOID

Spa broke for 2 months in summer. Nothing, no reimbursement, vouchers, nothing. Now e mailing members saying they can’t afford to heat it. Didn’t cost them anything for 2 months !! Pathetic considering the monthly cost. 6 machines out of order plus both water fountains broken . Gone downhill fast since taking over from virgin. Can’t provide the facilities I signed up to because of costs for a company this size it’s insulting. Just greedy hiding behind costs. Avoid this place

Paying £60 a month for no spa due to electricity price rise. Multiple machines out of order for weeks

The equipment stay broken during months !!!its old and for few non functional and sticky. Lots of new connected equipment would be nice to invest in... Some equipment are not used at all and should just be replaced by more benchs and useful ones. In afterwork hours there is just lots of people, better after 7.30pm. The pool is nice but smaller than in pictures. Clean except for the floor you need flip, need a padlock. People are respectful.

Overcrowded , actually not very safe area to work out too many people have been let in on some offers or passes , cant even get parked up sometimes

Brilliant gym. Everyone is very friendly. It has great equipment and they have managed C19 very well with the restrictions that they have put in place re social distancing.
The facilities are clean and tidy. And staff are lovely and work very hard.The pool is nice and the children's pool is great.

The only issue is that they are hard to get through to on the phones and in the ladies changing room there is a medical/harmful waste (for medical purpose such as syringes) balancing directly next to the sinks which is unhygienic and further thought should be given to the location of this. However, I still give this gym 5 stars on the basis of how pleasant this gym is, how nice the staff are and the fact that the aforementioned issues are easily resolved.