Anytime Fitness Feltham
1a High St, Feltham TW13 4AH, United Kingdom
4.2
105 reviews
8 comments
CHWR+P9 Feltham, United Kingdom
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Clean shower room. You may find it small compared to other gym and no swimming pool. However I feel is one of the best gym with reasonable monthly fees.
Good atmosphere for work out. Feel really comfortable. Can't express well by words so come and try it ! You may like it like I do. 👍
They are really friendly and welcoming
Spacious and stylish. Filled with all the equipment one need to bulk up. Love the experience 💪
When joining they assure you that they would be flexible in cancelling your membership, if you were to move house or lose employment. But they don't tell you that there re-location condition is 15miles. Which is absolutely ridiculous. They expect you to travel 1hr+ to be able to attend one of their gym.
When reporting the incident and speaking to HR the team tell you that they would get back to you and see if they can do anything. But all you get is pin drop silence with no communication. Cancelling your Direct debits are not seen as cancellation of membership and as a result then then victimise you and threaten you with interest charges and negative credit impact due to missed DD payments.
Neither do they have proper group gym classes. Months have gone by since reporting this issue. And every month a member of the team will call to ask how is your experience is a robot like manner, with no intention of actively listening and desire to assist you in any manner. They will actively blame you as the customer for all the problems you are facing due to their lack of services, and you are still obliged to pay the DD despite the lack of service.
They sell you a lie just to get you to sign up and then are completely useless when it comes to customer service. Absolutely avoid their gyms!
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2 weeks and manager still hasn’t called…. Extremely disgusting customer service by “Tyler Richardson” and “Lucy”…. With a response manager “Jonathon Jackson” will call when they a free, can’t tell you when that will be…. Avoid at all cost!