Everyone Active Support Hub

1. Keep you on higher membership costs (£31 instead of £20) unless you tell them you wish to change. 2. According to head office my membership has been cancelled altogether (having asked to be put onto the lower rate). 3. Unable to login without being asked for bank details. 4. Apparently the lady who cancelled my membership is furloughed (what that has to do with me is anyone's guess). 5. Was told to call Redcar branch back today but surprise surprise they are closed due to Covid. 6. Left voice message on Redcar number which hasn't been returned (presumably because they are shut. 6. Head offfice no unavailable. 7. Head office (Michelle) calls back to say I need to re-register to pay £20 a month (yes but what about the overcharging issue)? A COMPLETE JOKE!!

Great

you try to phone them & they never answer the phones they cut you off

Great place to work and be part of something exciting, helping our customers to get active in some state of the art Leisure Centres. It’s a place where you can make a real difference and contribute in a positive way.

If i could give negative i would