Vantage Accounting Winchester
6 St Cross Rd, Winchester SO23 9HX, United Kingdom
4.5
49 reviews
8 comments
3M6J+2G Winchester, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
It has been a pleasure working with them over the many years. Sarah Holland and her team have been brilliant. Always very helpful and quick to respond to emails.
We would highly recommend Stilwell Gray.
Great communication throughout and a thoroughly professional, friendly and courteous approach means dealing with them is straightforward and easy.
Fees are justified and very reasonable, I would have no hesitation in recommending Stilwell Gray, I have nothing but praise for the entire team and they are a a credit to their profession.
First tax year they sent me my tax return on the 28th February (I had chased them the whole of January to ask when it would be done) at 07.31am with a glaring mistake about an overpayment that was due to their mistake. I was then asked more questions through the day as someone from another company had been drafted in to do my return. Then at 19.35pm they finally send me the corrected version and ask me to go over it. All in all a very frustrating experience but I gave them the benefit of doubt, but this year they send me my draft copy and have made me self employed which had never been discussed. That was my cue to leave.
This is on top of missing out simple figures that I had given them on their own form, taking weeks to get back to me and I never did get any advice from them about becoming ltd because I was continually waiting for them to finish my accounts so we could get a good picture.
The only positive is they taught me how to use XERO which is great, but they should have been about to do my return in a matter of hours, not months like they took.