BBK Accounts Ltd
Building 19, Willments Shipyard, Hazel Rd, Woolston, Southampton SO19 7HS, United Kingdom
4.5
8 reviews
8 comments
WJ4C+C5 Southampton, United Kingdom
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Monday: 9–16
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Very abrupt on the phone, if they actually answer. Charged more than estimated, for less of the job than agreed. Never communicated with me that the cost was exceeding what had been quoted or that billable hours were exceeding what had been predicted.
When asked to set up the company pensions for 2 people with weeks until the deadline, which wasn't done until 3 weeks later, almost causing my company to be issued a significant fine. Only avoided because I then sorted it out myself, was still charged for the full service though.
Wasn't informed until 5 months after they'd stopped working on my accounts that they weren't working on my accounts.
Very poor service, would recommend any companies thinking about using this steer well clear, as I will be from now on.
personality and usually found humour in some of the tricky situations which I have found myself. I can highly recommend BBK accounts if all the employees are as good as Jenny.