Mazuma Accountants

Unfortunately I've had a bad experience with Mazuma. I was with them for about 18 months, but I found there were several delays and things missed, and VAT returns, etc were regularly left until just before the deadline.
I'm still waiting for my year-end accounts to be completed from April - but haven't heard anything for 6 months. I've paid for this service already. I can't get through on the phone, and I've left several voicemails and emails, without any response. I'm leaving this review in the hope that somebody might get in touch with me with an update.

Fantastic service!!

I absolutely love this service which I have been using for nearly
9 years. Mazuma Accountancy have made the whole process so easy for me since I became self-employed as a Sole Trader.They have taken away all the stress associated (at least for me!) with doing all my accounts and tax returns. They also did the Management Accounts for a property I used to own which eased the whole process.

I have always found the staff to be super helpful, especially Hayley, and very efficient. Queries are always answered very promptly.

I highly recommend Mazuma for your accounting needs. If I could give them more than 5 stars, I would!!

Incredibly poor level of service. Returns are left till the very last minute and more often than not incorrect due to “missed figures”. I’ve been with them for year and experienced missed deadlines, incorrect filings and countless misallocated expenses, I’m not sure if it’s lack of competency or complete negligence. Do yourself and your business a favour and look elsewhere for accounting services, your tax efficiency and general business success is not their priority. This will be my first and last year with Mazuma. 0 stars

Mazuma always offers great services. This year, working with Stephanie was however even better. She is both very friendly and very professional. Really hope we can do it again next year!

We have always found Mazuma to complete our work in record time in a very professional and timely manner. The Staff are very proficient and respond quickly to any requests. We would fully recommend them, and continue to use their services for the foreseeable future.

Since joining Mazuma I've had so much more time to actually focus on running my business. I'm in the fitness industry and with the uncertainty of the current climate I really need to be able to count on someone to advise me in the best possible way. My accountant is always on hand to help and the app is so easy to use, which takes one more stress away from me. Having ADHD, my organisation can sometimes fall behind, but Mazuma are there to pick me up and remind me when something needs doing!

Stephanie Collins was brilliant at explaining what I needed to know and how to keep an eye on my tax code. Who knew talking tax could be fun! Highly recommend.

Have been with Mazuma for 2 years and very happy with the service. Accounts are done in good time and the team are very helpful with answering questions.