Intouch Accounting
Everdene House, Deansleigh Rd, Bournemouth BH7 7DU, United Kingdom
4.2
78 reviews
8 comments
P5WJ+98 Bournemouth, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
I think the reason most folk stay with an accountant is that it feels too difficult or complicated to move, or that one company is just as mediocre as another. Maybe I've just been lucky, but I'm actually very happy where I am.
Just one tip - wait until they're offering £200 Amazon vouchers before signing up.....I sold my soul for £50 and the amount went up the very next month!
Over the course of the year I wasn't too happy on some of the advice they provide to a company director - everything seemed very cookie cutter and if you go off-piste they would struggle to provide you a clear answer. Most things are dealt with over email and it's quite difficult to chat over the phone.
One of my VAT returns when I made a capital purchase was completely wrong, I think it's because the work is spread around different people/departments and so correspondence isn't coherent.
My personal tax return took 4 attempts, initially my redundancy pay was in the incorrect field so I would have been taxed on it, capital gains and dividends received in the wrong sections, then not using USD to GBP conversions amongst some other issues. I'd have been better off doing it myself and using google for advice around what I need to be declaring rather than asking intouch.
I paid intouch an additional fee to setup my alphabet shares, to only find out from my new accountants the job was only half complete.
My accounts were a constant worry - paying someone to manage your accounts should mean less stress, especially with how much they charge? My payment went up twice whilst I was with them. On the second increase I notified them I'll be moving to a new accountant.
Asked them to do my final year account preparation since Aug 2021 cost around over £600, and 8 months later of push backs will be ready next week. I got another email today saying they are short of staff .... account is due end of the week. seriously I would stay away.