Absolutely useless! Not replying to messages or phone calls. Whenever I called, my accountant was “in a meeting”. They were supposed to register me for VAT but for weeks didn’t send me my VAT registration details blaming HMRC delay. I asked for complaints procedures which I have never received. When asked for help with identifying products that I need to add VAT to, I was sent a government website to look at. I would not recommend them even to my enemies.
Jessica gago2 years ago
Avoid like the plague. Useless, incompetent and RUDE. The Karen who answered the phone last week was particularly obnoxious. If your looking to source a reliable, professional and approachable accounting company, look elsewhere! Also don't like to answer the phone!!!!
18-25 City Events2 years ago
I use AES for my accounting work and can honestly say, they've been brilliant. Extremely patient. Very understanding and incredible at what they do. They've gone out of their way to look after me.. Can't thank them enough... If you're looking for a firm to take on all your accounting stress-free... Give these a Shout! Thank you John, Jess, Chloe and the rest of the team!
If you're looking for a firm to take on all your accounting stress-free... Give these a Shout! Thank you John, Jess, Chloe and the rest of the team!