Southcrest Veterinary Centre

To start with, I would say most people would consider their pets to be a member of the family and as such which care and treat them accordingly - Well during my visit the Southcrest they believe in the same values and really treated my puppy with care and love.

I was previously registered with another vets in Redditch, and unfortunately during an appointment in relation to stomach issues and use of her back legs, the vet perscribed some probiotics but then seemed very dismissive as I discussed her back legs. This resulted in a diagnoses which caused serious worry to my partner and I, who ended up walking out the vets more concerned and confused then when we walked in.

As a result, I was recommended by a family member to attend Southcrest and take a second opinion... so I did.

The visit started with an initial call to the receptionist, who from the outset was polite who seemed to have genuine concern for my puppy, this was brilliant to hear as its exactly what you want to put your mind at rest.

Due to the covid restrictions I wasn't able to go into the practice, but the initial call was followed up by a call from the vet. The vet was extremely kind. She talked through my concerns in a professional and a very down to earth manner. I was subsequently asked to take my puppy into the practice for her consultation.

After a few minutes, the vet contacted me and again, in a professional and kind manner, provided a full diagnosis in a way which I could understand and feel confident in asking questions.

At the conclusion of the consultation I went into the surgery to pick up my puppy and she was relaxed lay at the feet of a receptionist who was attending and comforting her.

On payment, I was exceedingly shocked to see the cost, very reasonable and a lot less then anticipated.

Overall, my experience at Southcrest vets was excellent and I cannot recommend this vets more - Thank you guys!

Bella, my 8 month Golden Retriever is on the mend already and I'm very happy!

We took our little banana (cockatiel 😁 ) to Southcrest vets after phoning lots of vets who didn’t deal with exotics. He had fell off his perch and hurt his wing. He was registered quickly and we took him on the same day to be checked. Now our Spikey bird is 25 and a tad cantankerous so we were unsure how he would greet the vet! Shouldn’t have worried; he was smitten! Never even tried to kill her and acted impeccably (pun intended!) We asked to have his nails clipped while there as he was so well behaved! He was prescribed antibiotics and anti inflammatory meds and is back to his old self.
Thank you so much for seeing him so quickly he thoroughly enjoyed his day trip and flirting with the lovely lady vet 😊

Amazing vets, my dog was able to be seen quickly, the vet was friendly and able to answer all my questions. Would highly recommend this vets to anyone

Visited to get a snake looked at with very short notice as he had a life threatening condition. Adam the vet was wonderful with him. He was kind, caring, very thorough and very knowledgeable. He checked him very thoroughly and treated him so as to give him the best chance possible. I am hopeful he will recover but time will tell.
Surprisingly the visit did not cost an arm and a leg either.

Southcrest vets is such lovely, friendly and understanding veterinary practice. We have a nervous dog and they are so understanding and patient with him. Every visit they try and build up his trust as well as treat the problem. Definitely recommend them. Their love for animals is so clear and it reflects in the quality of the treatment they provide.

Fantastic care of our girls. Thank you Jessica
Updated 6.9.22
We are blessed to have such good care for our girls from Jessica
Updated 17.10.22
Once again Jessica and the team have taken such care of Sylvia

Great service 🐕‍🦺, very polite ladies, and efficient, wish to thank them very much, and would recommend them to everyone.

Most awful experience recently. Took my dog as I have been for many years , my dog can knly take one certain anti-inflammatory, as others make her very ill.
This was specifically explained to the nurse on the day of my dogs operation. Was even written in the form. But they still prescribed it to my dog . Needles to say WE WON'T BE GOING BACK AGAIN.