The Button Queen

A great little resource for crafty bods. I love Liberty for buttons too, but this shop has a bigger range at different price points. The sales assistant was a bit too quiet when I visited, I pretty much just hunted myself and found what I needed but that was ok, I don't like to be pestered either.

Great place with a lot of character, perfect for wannabee creatives like me! Regular customer for years, remembered by the staff every time and often in and out of the shop in 5 minutes. Has changed the way I shop for clothes!

Horrible customer service.

I bought a pair of cufflinks from them, after 1 wear, one stone fell out. I phoned the store to ask if they can replace the one cufflink. He said they do not have them in stock, but can order them, but he refused to replace it. He was happy to re-take my money to buy a new set, but not happy to exchange the faulty one. This is very bad customer service and I am very surprised by this behaviour as it would cost him nothing to so and it would have been excellent customer service. A shame, really.

Over the last few days my package was either lost or delayed by the Royal Mail, Kat responded to me promptly and was very helpful, even offering to send out more buttons in hopes of it arriving quicker than the original order. Great customer service will definitely shop here again!

I've ordered from button Queen twice now, and honestly every single button I've ordered is beautiful. The parcels arrive promptly and the packaging is all recyclable as well which is a huge plus. I never thought I could adore buttons as much as I do the ones I've bought from here.

Fabulous company to deal with, Kat always goes above and beyond to help with your choice of buttons. Lots to choose from, Brilliant

Amazing selection - found beautiful blue pearl/shell buttons I wanted and couldn't find anywhere else. Very prompt delivery too.

Fantastic choice and fantastic service, I will be coming here first for all of my button needs from now on! The buttons are exactly as described and delivery was lightning fast.