Lighthouse Property Services Lincoln

I moved into a Lighthouse property at the start of my final university year. Though there were some initial problems, the staff were very friendly and happy to help, quickly resolving any issues. They informed us well in advance of any house inspections, allowing us ample time to prepare, and once they had finished the inspections they left polite notices informing us off any areas to keep an eye on. Moving out and returning the keys was a simple procedure, and they completed their final check extremely quickly, and fairly, and returned the deposit in full.

I was happy with my time in a Lighthouse Property.

Lighthouse properties have been managing our property whilst we are out of the country. This is our first time renting out a property but it was made easier as they provided good guidance throughout the process. They found us a tenant and sorted out the necessary paperwork promptly and we receive good communication from them regarding any issues. We have had a minor plumbing issue which they sorted swiftly and at a very reasonable cost.

Staff are very pleasant and helpful.

I signed on for a flat and had extenuating circumstances come up, which they worked to accommodate for. I'm moving in tomorrow and couldn't be happier with their service!

They do student housing as well.

My experience with this company has been negative as I moved into the property (Brayford Court, Carholm Road) back in October 2019.

After a month of moving to UK as an international student, rent payment got delayed by 1 day, and my guarantor got served a notice by mail to his house to pay the rent. Shouldn’t they contact me first?

I was not in Lincoln on the day of payment due to unexpected call for job interview in Sheffield, as I didn’t have a bank account at that moment, this caused delay till I paid in cash by the next morning.

I had to face trust issues by my friend (guarantor) afterwards because of this company having no concern and sympathy with student’s situation.

Excellent letting agency. Our experience of the team has always been helpful and communication really good.

Good for the students but not very helpful or good for the owners of the property. They do works without checking with the owner and charge a lot above cost for it.

Handy Man Dan is the only person from l Lighthouse that I respect. A lovely kind man, who does exceptional work and is worth more than he probably is paid. Everyone else are inadequate at their job, ignore complaints, are rude, patronising and take advantage of students (and probably the landlords too who tenants have no way of contacting) they should be ashamed of themselves.

Rented a student property with Lighthouse and it ended up being an unnecessarily stressful experience, that I would not recommend. Firstly, the house was dirty upon arrival, and bed completely broken and needing replacement- how was this allowed to happen and pass inspection?? Multiple other issues including the roof being unstable and told that it was at point of collapse, meaning the house should never of been rented out in the first place as was not safe to live in. Serious damp and water running down the living room walls took months to resolve after being reported, causing water to leak into electrical sockets. We had a no end of problems with our toilet, always being blocked and never really resolved. Found that reported problems were only solved after either seeking help from the student union, or by saying we will get the council involved. The staff are unprofessional and condescending, making you feel guilty and uncomfortable for reporting problems. Dan, however, who deals with the emergency and maintenance side is the only person we felt we could rely on and is amazing- thank you!