Aardvark Appliances
13 Thornhill Park Rd, Southampton SO18 5TP, United Kingdom
4.3
126 reviews
8 comments
WM76+WF Southampton, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–13
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–13
Sunday: Close
It's been more than two months now that my washing machine leaks and they haven't fixed it yet.
The first time the engineer came around he only checked superficially and found 'nothing' wrong. The second time he found a cracked part. It took three weeks to order the part and he called last minute to make an appointment. We accommodated his request and he never appeared. I called back and they admitted that the engineer didn't come the arranged appointment time 9-1pm but they were very rude and they demanded that we stay in all day to wait for the engineer no matter the time of the appointment. I asked for another appointment and an email to be sent confirming the date and time of the appointment and Aardvark told me that I had an "attitude" and hung up the phone. Don't waste your money to them. They have no idea what they are doing.
Emily in Thornhill branch sorted it all out for us! Very good and efficient service!
If you have them do a job make sure you check the dryer is actually heating don't take their word as true.