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FT-Refrigeration

28 High St, Addlestone KT15 1TT, United Kingdom

FT-Refrigeration
Appliance store
4.7
45 reviews
8 comments
Orientation directions
9GC4+MM Addlestone, United Kingdom
+44 1932 857927
ftrappliances.co.uk
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–15
Sunday: Close
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Michael Stovold
Michael Stovold
FT came out and confirmed what I feared: my dishwasher was beyond repair. They had the same model (easy for me to fit). It was delivered promptly with a discount because they had been called out to diagnose the fault. It was nice to get a check e-mail to make sure everything was OK. To be fair, ordering a device and having it delivered on time is not a big test but I certainly have no complaints about value for money and delivery.
Shirley McBreen
Shirley McBreen295 days ago
Always excellent service from this company. Helpful and courteous all the way from advising suitable product to delivery.
Edward Graham
Edward Graham326 days ago
I would not recommend them for repairs!!

My Liebherr wine cooler broke, they sent an engineer who looked under the fridge and said "it must be the fan" without doing any proper diagnostics.
They replaced the condenser fan, (which i could hear was still working prior to the repair) and charged £284.

This did not fix the issue!!

I complained about the situation, they then came back and said it must be a gas issue which they don't fix.
I now have to start the process all over again with another repair company post been charged £284.

Annoying that Liebherr recommended them when they are not able to do all repairs and they don't do thorough diagnostics to identify the issue.
Mark Glover
Mark Glover326 days ago
Lovely people, top-notch communication, delivered my new microwave with care. dignity, and good humour. There's no higher praise.
Maria Maddox
Maria Maddox2 years ago
Lovely guys, friendly, helpful, they delivered an American style fridge/freezer, took the old one away..a previous visit to fix my oven too .
Barry Fogg
Barry Fogg2 years ago
Fantastic company. We had a new kitchen fitted at home and got all of our appliances from FT and felt that the knowledge they offered helped us make the correct decisions. Just a really knowledgeable and friendly company to deal with. Kept us up to date with the whole order and delivery process from start to finish.
Johnhulme1000
Johnhulme10002 years ago
What a great company to deal with! I have had the please in dealing with Rick, Stacey and Roy. Rick is probably one of the most polite and respectful people I have ever dealt with. Although, Roy and Stacey were fantastic also. As well as being lovely, they were informative and knowledgeable, didn't set any false expectations and provided me with exactly what I needed with not an ounce of hard sell. Thank you!
Valerie Treherne
Valerie Treherne2 years ago
Walked into the store and they were immediately able to recommend exactly the right American Style fridge for us, we were delighted with the ease of the purchase. Rapid delivery and removal of our old fridge - they did have to remove the doors to get the fridges out and in the house - all done with upmost care and removed all the packaging. Connected the new fridge to the water supply and installed the filter. All in all a great service by a local company, thoroughly recommend.
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