DEANFIELD MOT TEST CENTRE
1 Deanfield Dr, Clitheroe BB7 1QJ, United Kingdom
4.7
29 reviews
8 comments
VJJG+JH Clitheroe, United Kingdom
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Monday: 7–18
Tuesday: 7–18
Wedneasday: 7–18
Thursday: 7–18
Friday: 7–18
Saturday: 8–12
Sunday: 8–12
Tuesday: 7–18
Wedneasday: 7–18
Thursday: 7–18
Friday: 7–18
Saturday: 8–12
Sunday: 8–12
I was told the bike was in perfect working order and had just been checked over and serviced locally, so i travelled the 150 miles to collect the bike.
On my arrival i found the bike wasn't working properly but after and hour we managed to find the fault as it was just a loose throttle cable luckily enough. i was a bit annoyed as i would of thought they would of tested the bike before my arrival and made sure it was all fine as the fault was very obvious as soon as i started the bike.
I then drove the bike home and found several faults, cruise control not working, brake reservoir leaking and the sat nav not charging, not happy for a 2014 bike which cost me nearly 9 grand!
I have tried numerous time to phone and text over the last 3 weeks with no answer, i have asked the receptionist for them to phone me back but no joy.
I finally got a phone call and then a text a week later from the owners son, he promised me that they would sort the problem. I have still to hear back 2 weeks later after i have tried a load more calls and texts.
Overall i am very disappointed with the service from these guys, seemed very friendly and helpful when i was in their company but i felt as soon as they got my money they couldn't get rid of me soon enough with poor after sales full of empty promises and poor / no communication.
Only shining light was a chap called George who rented a space at their MOT centre for car sales, he helped me as much as he could and tried his hardest to help.
Brilliant service and the use of a loan vehicle whilst mine is in for service.
Would certainly recommend 👍
Thanks Deanfield