M A S Car & Commercial
Unit 7, West Lane Trading Estate, West Ln, Sittingbourne ME10 3TT, United Kingdom
4.7
47 reviews
8 comments
8PVW+4R Sittingbourne, United Kingdom
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Monday: 7–18
Tuesday: 7–18
Wedneasday: 7–18
Thursday: 7–18
Friday: 7–18
Saturday: 7–12
Sunday: Close
Tuesday: 7–18
Wedneasday: 7–18
Thursday: 7–18
Friday: 7–18
Saturday: 7–12
Sunday: Close
7 months later they finally got round to finishing my car.
The Car was returned to me with badly fitted bumpers that moved, Bonnet and tailgate are well out of alignment, Door handles not fitted correctly. The car had missing paint patches, Damage that have been covered with a paint pen, Wiring looms not connected properly. Weather strips cut and damaged, bodged with black silicone and the Wind deflectors were broken.
So the car was returned for them to rectify the issues.
I was told by the MAS owner that the car needed parts for the rear bumper and they were being ordered new from fords and the paint issues would be sorted.
On inspection today wood screws and silicone have been used to reattach the rear bumper which have caused the the rear arches to rust through and no new brackets were installed.
For a company that said they prided themselves on their work they should be ashamed of themselves.
Bodge on bodge on lie on top of lie. Never use this place or let them near your car if you do you will be paying another company to put the car right.
Mas is a family bussiness who care about there customers and will fight your case with the insurance company to get them to pay for all that needs doing on the repair.
My car has come back to me today and it looks like a show room car. I can only say they did a brilliant job so professional and excellent customer service a very rare thing these days.
The are many repairs out there but this company go beyond with advice and support.
I like to thank cilia and Linda in the office for there support with dealing with the insurer and getting them to pay out.
High recommended this company.
Could not see any imperfection, even when looking at it in different lights and angles.
Super job, no nonsense and very quick, dropped off Monday morning had a email Tuesday evening saying it was done ready to collect Wednesday morning.
They was also willing to hang back past 6pm so I could pick the car up after work.
Thank you very much guys!
Id had other quotes & was anxious who to use, but honestly made the right choice.
I also added few more jobs to their list (scratch removal) & it was all done, at a good price. Was amazed & when I got in my car, they'd also given it a clean, added bonus! ⭐️⭐️⭐️⭐️⭐️