Aurora Putney LTD
1-4 Pier Terrace, Jews Row, London SW18 1TB, United Kingdom
4.6
56 reviews
8 comments
FR77+F4 London, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Aurora requested I leave the car with them for 6 days as there was a lot of work to be done. So pick up was for the following Monday, I got a call (3 days early) on the Friday to say the car was ready, they said they worked extra hard because the weather was going to be nice that weekend and they thought I’d appreciate having the car back early to enjoy over the weekend, which I did!
As agreed, Aurora repainted 3 panels, 4 wheels and touch ups where needed. But when I collected the car I noticed they took a small dent out of the front driver panel, repainted the driver side mirror and did a full wax polish & valet for free!
The paintwork is flawless/perfect looking finish, all the dents and scratches are now gone!
I am over the moon, my car is now in perfect condition!
I am so happy with Aurora, my car really does look brand new.
Everyone I talked to at Aurora was really helpful and friendly.
I highly recommend Aurora to all my friends, family and colleagues.
I’m really happy with the attention to detail and the care they took to get my car back to its original condition.
I will not hesitate to use Aurora again in the future.
You will not be disappointed!
And this isn't even the issue. When I arrived home I noticed that both my leather steering wheel and the inner panel of my rear passenger door had been significantly damaged. How they managed to do this given such a simple job on the outside of the car I will never know, simply negligence and a lack of respect for another individual's property. It's absolutely unacceptable and I genuinely feel like I have been robbed, I would have been better off never taking my car into this garage in the first place as it has come away with more damage than it arrived with.
I hate to leave such a bad review but this is truly justified. I will never use this garage again and I recommend that others stay away too.
Edit: Tony's response says it all, to accuse a customer of deliberate bad intentions is insulting. I never once suggested the damage was caused deliberately (so CCTV means nothing) but rather through carelessness and negligence (which the photos evidence). It was simply not there before I dropped the car off.