/England/Auto body shop

ARC Coachworks Ltd

Unit 4, Mereside Park, Shield Road, Ashford TW15 1BL, United Kingdom

ARC Coachworks Ltd
Auto body shop
3.9
60 reviews
8 comments
Orientation directions
CHP3+55 Ashford, United Kingdom
+44 1784 423555
arccoachworks.com
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
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Cheryl Bardini
Cheryl Bardini
I had to bring my vehicle here for some repairs & after having used other repairers in the past I would not go anywhere else now. From the first phone call from their office, they could not have been more helpful. They walked me through the whole process & made sure I was completely aware of what would be going on.
The drivers who collected my car were polite & made sure I was happy with the courtesy car that we given to me.
The repairs were completed in a week, they preordered all parts & this made this so much quicker. My car came back clean & tidy, with all the information on the repairs.
Thank you to all the team at ARC Coachworks for the wonderful job.
Andriy Pasternak
Andriy Pasternak193 days ago
Took them almost a month to repair a few scratches on the rear bumper. Claimed I have damaged their courtesy car alloys when these clearly not damaged by driving as not even circular scratches but straight line and right by the tyre edge. Unfortunately my insurance dedicated them to take care of my car. When returned my car refused to accept there is a scratch on the bonnet which was not o when picked it ul from me... Avoid
Stuart Down
Stuart Down1 year ago
Not impressed so far, the guy that collected and dropped of was a nice bloke and the paint finish was very good. However the rear bumper hasn't been replaced as it should have been and the door gaps are a mess. And I've never know anywhere to take 3 weeks to change 2 doors.
Dave Bayton
Dave Bayton2 years ago
I had an accident in my Mercedes Sprinter & my insurance company recommended I used this body shop as they're Mercedes Benz approved. From the first phone call everything was dealt with professionally & efficiently.
My van was collected as promised & they supplied me with a replacement van to use, it was clean & was just what I needed to keep me working.
I had phone calls giving me information on how the repairs were progressing & when I could expect it to finish.
When the work was done they accommodated me by bringing my van back to where I was working to make it more convenient to me.
I can't fault the repair work it was done to an exceptionally high standard & it was even valeted for me.
If you have an accident this company makes what could be an awful process easy, professional & efficient. I can't rate them highly enough.
Nick Blackman
Nick Blackman2 years ago
Great service over at ARC, the light on my dash came on and i had no idea what to do so i asked my pal Vikram who recommended these guys from previous experience. Diagnosed and resolved the problem on the same day and took the time to explain what had caused the issue. Honest, reliable and great service. Highly recommend.
Sparkinsonic
Sparkinsonic2 years ago
So we had our audi A5 bonnet and bumper painted,Everything was removed and prepped to the finest detail.The finish was spot on including the blending in...I'm a painter myself and it was spot on...fantastic professional job...Will be going back when ever I need some paintwork in the future.Great job!!!
KRYSTYNA Georgiou
KRYSTYNA Georgiou2 years ago
Never get a courtesy car from this place whilst they are doing your repairs-the actual repairs on my car were ok, not completely thorough but they have tried to claim i damaged their courtesy car to the bumper and charge me £50 for valet to their tin can rental car. Delivered with dog hairs in the boot which they are trying to pin on me - I don't even own a dog! Just make sure you take lots and lots of pictures before the car leaves you because they are definitely on the make but they picked the wrong person!
Hardeep Panesar
Hardeep Panesar2 years ago
Great service and fantastic customer service. my car went in for bodywork repairs after an accident. from booking in to delivery, very friendly and professional service. they kept me up to date with the progress and done a great job. will definitely recommend to others to use. thank you :-)
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