DJE Auto Electrics Ltd
Unit A 1&2 Frams Enterprise Park Parc Busnes Edwards, CF72 8QZ, United Kingdom
4.8
20 reviews
8 comments
HJ25+WJ Pontyclun, United Kingdom
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: Close
Sunday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: Close
Sunday: Close
We booked our car in at the end of July to have the electric windows repaired. We paid £150 for two and a half hours labour, only to have the windows stop working again just one month after they had been repaired. We returned the car to DJE, who after another hour with the car decided that it was a different problem this time, but they didn't know what. They said they would have to send off for a wiring diagram which would take another hour (hadn't they got it from the time they worked on our car before? And the car had been booked in two days previous).
We decided to cut our losses, as we felt that we were being asked to write a blank cheque. They'd had 3 1/2 hours to repair the electrics, and there was no solution in sight. We had no idea how much more time they would charge us for.
Before taking our car away, we asked if it was a MOT failure, and we were told that it was. Having checked with another garage since, we have been told that it is not a reason for a car to fail an MOT.