Halfords - Tamworth

Took my bike in for a check as my gears were slipping, I was expecting to leave it with them for a day or two but a very nice lad called Leon got onto it straight away he made some adjustments to the gears oiled the chain blew my tyres up & within half an hour I riding my bike out of the shop. I’d also ordered a bike cover on line which another lad went & fetched for me., very good service by the lads in the bike dept well done 👏

Im a novice bike rider and took my bike in for new handle bars. I dealt with a guy called Neil, the service I received was absolutely incredible. He went above and beyond, nothing was pushy in terms of sales. I will not go to another branch of Halfords and will always ask for Neil if I need to. He’s a real credit to Halfords

My husband needed a new wheel for his bike. At first they thought it would have to be ordered but after a discussion Neil and Stephen managed to find us one there and then. These lovely men went above and beyond to help. Thank you Guys!

Great Service by Luke who was extremely helpful and changed my car battery for me. He was very accommodating and kind and really helped me out. Overall great customer care. Would highly recommend.

Knowledgable staff. Very patient as buying a baby seat. Checked our needs and our car before deciding on our purchase and fitted it for free with instructions how to use it.

Really bad service! Never got the sound system fitted! Not sure what happened. Phoned many times via the contact centre. Think the radio wasn't ordered correctly, the fittings were ordered. Then we were told to try Nuneaton store, ordered again. Promised updates nothing has happened! It's been about 6 weeks with no progress report. Given up now! Halfords your losing money!

Absolutely clueless staff.
Went into the Tamworth store to get a jump starter. Was shown a selection that I would consider by an assistant who advised that I should take the box to the checkout when I was ready to purchase. Did this but was told that the one I had chosen wasn’t in stock. The exact same one that the previous assistant had brought over and demonstrated !! Well where had it gone???
I was told that they had the next model up but this was an additional £50.
Went home and ordered the one I wanted from Amazon at 20% less than Halfords.
Next time I need something automotive, I’ll just go straight to the web or Euro Car Parts.
Cannot believe what an amateurish service Halfords Tamworth provide.

Thought I'd take the risk of the Halfords lucky dip with the dash cam fitting, didn't want to attempt a hardwire myself as I wouldn't sleep at night If I messed it up. The team member was very particular and I found that reassuring. Camera wasn't suctioned on good as it fell over when I got home (cloudy day) all I had to do was change the angle so it wasn't half my bonnet and stick it back to the screen. Overall no complaints for the price.