After a month were still stuck with a courtesy car, no contact, call to say i want a call back put through as urgent then no call back. Told us couldnt get the car back then started we opted for it and want them to dispose at a cost! We didnt opt for nothing we wasnt even given a choice. Awful experience and still no further forward..
Bmdc
The poor reviews are spot on. Would have given no stars if possible. Awful customer service, still waiting weeks later for reimbursement for fuel, staff in the call centre seem trained to send you around in circles and couldn't care less, DO NOT USE THIS COMPANY... Avoid at all costs, worse customer service experience I have ever had
Jamie Parkes221 days ago
These guys do not mess about! Not your average accident claims company. Super professional. Highly recommended!
Maxwell Cleaning Solutions282 days ago
Hopeless. Avoid. Don’t let your insurance company sell your non fault to Kindertons, they complicate matters, they want you to do their job for them. They are lazy. They are Incompetent and very unhelpful. Provided a statement, a witness, dash cam footage, crime ref, drawing and photos… still can’t proceed, can’t get van sorted and can’t get third party insurance to admit liability… Or quite simply not even trying. Shocking and terrible service
Malkie Massie282 days ago
Crooks. They don't even answer calls from my insurers Swinton and the phone number they gave me doesn't work.
Lita ann Thompson343 days ago
Week before a courtesy car, had a blow out the next day they said we would have to pay for call out and tyre got a different person every time I rang mis managed my claim for 5 weeks then they said I would have to go through my insurance after they bought my car for scap £311.00 The only helpful people was the persons bringing courtesy car out
Joynul Islam2 years ago
Shockingly terrible. I left a very long review detailing how awful this company are. They’ve either deleted or reported the review 😂 That should say it all. If you need further convincing to stay away.. I’ve received my car back after being ‘repaired’. It’s still covered in red paint from the bus and other damages.
Paul Wojtowicz2 years ago
A company that shouldn’t exist !!! Feels more like scam in any respect !
They don’t answer phone calls most of the time - especially when there’s issues. Presumable they see who’s calling and never pick up.
I had an accident 1.5 years ago and I’m still waiting for my money !!!
This is a company that should be shut down by the governing body !!!
Told us couldnt get the car back then started we opted for it and want them to dispose at a cost! We didnt opt for nothing we wasnt even given a choice. Awful experience and still no further forward..
Avoid.
Don’t let your insurance company sell your non fault to Kindertons, they complicate matters, they want you to do their job for them. They are lazy. They are Incompetent and very unhelpful.
Provided a statement, a witness, dash cam footage, crime ref, drawing and photos… still can’t proceed, can’t get van sorted and can’t get third party insurance to admit liability… Or quite simply not even trying.
Shocking and terrible service
If you need further convincing to stay away.. I’ve received my car back after being ‘repaired’. It’s still covered in red paint from the bus and other damages.
Feels more like scam in any respect !
They don’t answer phone calls most of the time - especially when there’s issues. Presumable they see who’s calling and never pick up.
I had an accident 1.5 years ago and I’m still waiting for my money !!!
This is a company that should be shut down by the governing body !!!