Vauxhall Service Centre Portsmouth

5 stars for their help and support, I went there with only cash and they only take card payments but they accepted because of my circumstances which was really nice of them, also a nice gentleman named Clive was really supportive also thanks mate, overall experience was a 10 out of 10 as they meet their customers needs. Will recommend to anyone.

Went in with tyre puncture. They couldn't repair the puncture so fitted a new tyre for free as the car was still under warranty from main dealer. Couldn't be happier with service 10/10, thanks Sam for the great service!

Had a health check for a car I just bought, happy with the service from the Service advisors everything that happened while there was great always recommend to friends and family. Very quick and friendly staff

One star is too many!! Terrible customer service from the service department. Price inflated from agreed price on day of works being completed to actually collecting vehicle, no explanation given! Male service advisor laughed and was disrespectful to young woman! Lied to us and warranty company to ensure we had to pay for the work when it should've been covered by warranty. Avoid at all costs!!

Had a good experience, friendly staff, good level of customer care. Definitely recommend this service centre for quality and high standard of workmanship.

Great customer service and communication. Saskia was really helpful from the booking and answering questions. Thanks to all members of team. Full servicing and mot done here. I wasn't expecting my car to be cleaned. Thanks so much guys, really appreciate x

The worst experience ever. Had a car breakdown on my holiday in Portsmouth. Awaiting time over three weeks which could be acceptable on busy summer time but ... replaced alternator wasn't new but refurbished what I found out three months later when I had .... another alternator failure. Nice guys 👏, fantastic job. You kept my car for over one month just to install faulty, refurbished part which last less than 3 months, less than 1000 miles and you charged as for a new part.
The only person who tried his best and was pleasure to deal with was Samuel.

Service done however staff just having a banter between themselves when I arrived there of course made me wait as they clearly had fun so booked for the service plus asked to check the leak from underneath the car as car only purchased 7 months ago from Vauxhall branch in Portsmouth and has guarantee which covers the problem however they ask for £85 to be paid for inspection, no report from service so not sure what was done and what needs to be done in the future £300 wasted!! Collected the car to find out warning lights are on so took the car back to be told they can fit me in the next 4 days so took the car to a different garage to be told easy fix and they did it in 5 minutes without charging anything as the tyres settings was changed during the service and it caused warning lights to come on! I have been to many garages before and never seen or experienced anything like it. Don’t waste your time and money with them!