J Juchau & Sons
The Railway Yard, The Arches, Harrow HA2 8AA, United Kingdom
4.8
48 reviews
8 comments
HJ9R+JQ Harrow, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–16
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–16
Sunday: Close
I needed a glow plug replaced (based on my own code reader) and the windscreen washer unblocked on an E91 3 Series BMW. I had all the parts but I didn't have time to do the work myself so was looking for someone to do it for me promptly.
The washer bottle had algae at the pump head so needed pulling out from the wheel arch, removing the motor from the bottle to clean the filter and then replace.
I dropped the car off and agreed the fee with them. Collected it later in the day but the washer had not been done.
The garage also flagged an issue with the glow plug controller rather than the glow plug - I would have preferred that they had called me and asked if I still wanted the plug replaced even with a controller issue rather than putting it all back together with the additional diagnosis.
I was billed for all this but I really didn't want to argue - I was happy to walk away and just wait to do it myself.
They were right about the controller but I ended up doing the glow plug because it was still an issue.
I wouldn't use them for electrical issues again but they did sound like they knew what they were talking about so I would go back for other work, if I have the need again.
John and Kevin always provide great friendly helpful customer service for our MOT.
I hope to continue to use them for many years to come.
Thanks again for the support.