Jon Walsh Motors
45 High St, Harrold, Bedford MK43 7DA, United Kingdom
4.6
25 reviews
8 comments
692R+96 Bedford, United Kingdom
Location reporting
Claim this location
Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–12
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–12
Sunday: Close
Jon and his team always go above and beyond to ensure high customer satisfaction. Never had any problems with this garage. Booking in is always easy and all work completed is always to a very high standard.
The work (as far as I can tell) has been carried out professionally and have no complaints. They failed to carry out some work (1 part of the service and 1 additional request) for very legitimate reasons, so have no complaints there either.
The issue I had was that I appeared to be hindrance for the proprietor from the outset and I don’t really no why.
He seemed to be frustrated and was abrupt and unpleasant on the phone about his reasons for not wanting to do the additional work. As said previously, I feel his reasons were absolutely legitimate and I accepted them completely, but the delivery very much took me aback.
I’m not sure I could have been more amiable to this chap throughout our communications but it still felt like I’d wronged him in some way. I’m not sure why he had this approach, perhaps he was having a bad day or perhaps that’s just his general demeanour. Either way, it left me feeling like I would have rather have given my money to another local business.