ABP Motorsport
416 Newcastle Rd, Shavington, Crewe CW2 5JF, United Kingdom
4.5
112 reviews
8 comments
3H44+JW Crewe, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–13
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–13
Sunday: Close
I wanted the 4 common filters (Air, Oil, Fuel & Pollen) changing and rear Diff oil. Also needed engine oil change, but i provided this as i use only Castrol Edge and i have loads in my garage.
So they purchased the 4 filters and 2Lrs of Diff oil. This is all i asked for and we arranged a day and i asked for a quote for this to be emailed to me. I didnt get a quote via email at all but these things happen. Turned up with the car at 10am on the day, again asked for a quote as i wasnt given one, promised a call back within 20 minutes. Again, no phone call. I call the garage at 4pm and im told the car is ready. Dosent seem much to expect a phone call.
I work with garages a lot day to day so i know the work involved. Replacing oil on a rear Diff, and swapping 4 filters and oil drain/replace.
I get the bill of £445 for this work, ill be honest, i dont mind paying for work thats needed, but this seems excessive for whats been done. Checking the parts purchased, mark up of atlest 50% on part (to public prices) and not trade. Ok, i mean garages do this. Then to see i have been charged 3 Hrs labour on this very simple work at £70+VAT an hour simply because AutoDATA states checking the car over takes this long.
So £252 for the work. No way do i believe this took 3Hrs. (I would love to know the process of the "checked" Plenum Chamber)
Simply put, i wont be using them again. I simply dont feel this is a genuine representaion of the work required vs what was charged.
2 Stars because the work was completed correctly.
Genuine, honest, reliable advice, fair pricing and brilliant service every time I’ve dealt with them.
Came to my rescue yesterday and I could not be more grateful. Highly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Won’t go anywhere else as the guys are all amazing and make the whole experience an enjoyable one.
Special thanks to Rich and Dave who went above and beyond for us. A level of customer service you don’t often see anyone. Thanks guys