Fantastic Campervans

One of their salespersons (Saul) helped us Hire one of their camper vans for a week. ( I gave it to Mum as a present ) It was brilliant, the bongo was clean and ready as soon as we got there to the garage. While we were away there were no major problems, and when our water pipe broke (my sister snapped it) Saul came up to Alloa to give us a new one. They are brilliant. I would definitely recommend them. 🌟🌟🌟🌟🌟

I phoned fantastic campervans and spoke to Saul about the vans on sale. He told me all about the vans they sale and on two trade ins that where due in. After going up and seeing for my self, i ended up buying a van. The service Saul gave and his staff was nothing less than outstanding. I would give anyone looking for there fist campervan like me or wanting to update there old van. Do have a look at what this family business can offer. You won't be disappointed. I will just say thank you to all the staff for the friendly experience I was given.

Response to Mr Hain - Successful Appeal granted by Court judgement -Minus points to Mr Hain senior and junior .

I did go ahead with the purchase although I had been misled by Mr Hain senior. I had emailed the company before travelling from Portobello to Dairsie, sometime before , to confirm the service had received my email which was headed up Mazda Bongo 45000 miles and I was told they had . Unfortunately when I arrived the vehicle they sold me had 56000 miles on the clock .

In the first six months a number of things went wrong with the vehicle . Unfortunately the company had no contingency plans when a vehicle they have sold in the first six months is of unsatisfactory quality. I only had one vehicle at the time so I was unable to leave the van in Dairsie. In addition , the warranty was not worth the paper it was written on as nothing seemed to be covered under warranty and the garage could not provide me with a courtesy car and were very reluctant initially to even look at the van .
Although Mr Hain was successful initially I appealed to the Appeal Court. Mr Hain has conveniently forgot to tell you that the appeal was successful. Buyers beware -very unpleasant experience

I would provide the company with minus points but system disallows

Went here after a recommendation. Seen a camper I was interested in buying but just wanted to find out a bit of background and see how everything worked before committing. The guy started to get defensive and told be I would need to buy it before he would show me. I felt I was then being ushered away and told I would need to make an appointment to see more. I had travelled from Edinburgh so why would he say to make an appointment to come back, its wasn't busy, I was the only customer.
Who is going to buy something without seeing how things work...was such a shame as a lovely camper shame about the customer service.

*** Response to comments below: I totally understood that the camper had just arrived and you hadn't had a chance to look over it, you did explain this however I had travelled a long way so it made sense for me to look at it on this day as I was very keen to purchase. You did say to me that you wouldn't show me how the seats swiveled unless I bought it. I responded by saying, I am not going to buy something that I haven't seen how it works which was a reasonable point for me to make. However my main point of the initial review was to highlight how unprofessional and rude you came across.

Very knowledgeable and no sales stress when looking around

Emailed twice, but seemed to have not got a reply

A knowledgeable and professional company who offer a personal family run service. We bought a high top Alphard from Fantastic Campervans and are delighted with the quality of the conversion and service we received. Thank you Saul for answering all my questions! Highly recommend.

Great range of vans, very helpful and knowledgeable staff
You can be confident in there advice on getting the right Campervan