Friendly staff and did their job well. Alas, my interaction with them was because someone wrote off my car. Very steep towing and storage fees. Because of where the accident was, the police made me move the car before I could get my insurers to organise the tow. Don't get hit on a Sunday, it is a very expensive experience.
Maureen Rathbone
My car broke down near Abergavenny and I was so relieved when Seaton and his low loader arrived. He was such a happy cheerful guy and the recovery back to Birmingham just flew by. His answer to every problem was - yes I can sort it. Even to backing his truck down our long narrow drive to offload the car. Many, many thanks.
Andy Caress
Lanes recovered my Mini Cooper and transferred it to their secure compound overnight ready to take it to a tyre fitters in the morning. Paul was completely professional, polite and could not have been more helpful in ensuring the car was sorted and that we were able to get home safe, liaising with the AA and offering ideas on how best to sort out our problem. Can not recommend them highly enough.
Rhi Craft
Lanes recovered my large vehicle off of its side on a dual carriageway. It was a difficultrecovery but they have done a great job ans theres such minimal damage. Super impressed. Really nice staff. They made a horrible situation way less horrible, so im super thankful to have had these guys on the job
Nick Fowler Photography340 days ago
When your car surprises you by saying: I'm going to stop working, right here in the middle of a busy junction. You couldn't ask for a more efficient and friendly service, than the one provided by Llewelyn of Lanes Recovery in Caerphilly & Abergavenny. Thank you! 👍
Paul Murphy2 years ago
Fantastic service. Broke down in a car park while on holiday in Abergavenny. Rang my breakdown company and they sent Lanes to recover my car. A lovely bloke came out and couldn't fix the problem to start with but said he'd send a recovery vehicle out and take the car back to the garage and see what they could do. I was expecting the worst as you always do with cars and thought it would cost a fortune and I wouldn't have a car for the rest of the holiday. Within 2 hours I got a call to say they had fixed the car - it had been a problem with the immobiliser and was sorted. I went to pick the car up and asked what I owed and was told there was no charge as it was covered with my breakdown company. I know full well that they could have charged me under the terms of my breakdown cover as they recovered the vehicle and took it back to the garage for repair. Superb service and great staff. Can't recommend highly enough !!!
Joanna keen2 years ago
Absolutely amazing service. Rescued me when car stuck in muddy verge on mountain. Friendly, helpful, considerate and caring. Worth every penny thank you.
Melanie Ryan2 years ago
Great service and a big thank you to Russell who recovered my vehicle this evening. I was very upset when arrived after being stranded Lanes arrived early unlike the AA who didn't even bother attending.
