Gingers

Really enjoyed it. Very reasonably priced. I had a cheese cake, a cup of tea and vegan sausage roll all for £3.90. Pleasant staff, nice atmosphere. Will definitely go again by myself or with company.

The food itself in this bakery is excellent. I used to go here all the time and there was never a time the food let them down. The problem is their staff, they really lack customer service skills, which is a pretty big deal to me...hence why I stopped coming. They are just down right rude, they also do not provide allergy information, which I'm pretty sure is illegal. My daughter has allergies and 3 times I attempted to find out about their allergens, and all 3 times was met with blank faces and short answers, they couldn't even be bothered to attempt to find out, the best I got was "we don't know". Very poorly run. They get 3 stars for the quality of food though, you can't knock it. There also isn't a toilet, which is ridiculous.

Bought sausage turnover which had egg and bacon. It wasn't cooked properly, sausage and bacon were very much raw. And they were not cheap, £2.30 per one. I would never buy them again. I saw people having all-day breakfast and maybe it's ok, I don't know about them. My experience was bad. not to forget, staffs were polite but she didn't even use scissor tongs.

Worst customer service. Been exactly 3 different times with different family members and it staff is downright rude and pretty racist too. Last time, my mum asked what one of their tarts was made out off and while the lady serving was trying to describe it, another lady comes up and says "don't bother with them". The single star goes to the food which is ok.

50 % tax on a sausage roll if you sit inside...illegal. VAT is 20%
Another 50% tax on a cup of tea...illegal.
Then to top it off another 50p to have the privilege of sitting in there.
Having a fkin laugh or what.

I went in today at 11.45am, I was 3rd in line to be served. The short lady with the messy hair bun, was serving the customers Infront who she made them a sandwich wearing vinyl gloves, which I thought was very hygienic. I thought she was going to take them off, but she then proceeded to take cash from the customer, go over to the till, and give change back wearing the same gloves. The way this lady spoke to her customers, was appalling. Why did I feel upset when leaving this place? Then she took my order, and went to make my baguette using the SAME gloves she just handled all that money with. So I asked her politely to remove those gloves and put clean ones on. Then she came over to take my cash payment, once again wearing the gloves. And then she short changed me by £1 which I pulled her up on. As I walked out she took the next customers order, and as I watched.... She AGAIN used the same gloves she just handled my money with to make their sandwich!! During times where hygiene should be 5*, this was below 1. I was astonished by the lack of hygiene in this place!! I gave them the benefit of a doubt, and I've already complained of this same issue a few months ago, but clearly they have not learnt or had food hygiene training. So I have no choice, but to take this further with the food hygiene standards.

set breakfast price is ok.. the rest is overpriced. and quality only average.

I've been waiting about half an hour for a take away breakfast wrap (minus the sausage and bacon with well done mushrooms). I have watched about 7 customers get a take away and leave, while another couple has had the time to sit down and eat there big fry ups before my wrap had even been started. I was told it would take 5-10 minutes, then when I asked 20 minutes later if my wrap was ready yet. I was told it would be 5 or 10 mins, again. ("2 minutes Turkish")
I await for my order to continue my review. I hope the quality proves well in order for me to stretch to a 2 star review rather than a zero..
Finally my wrap arrived, there were no mushrooms in the wrap although I asked for well done mushrooms, and was still the same price with half the amount of fillings. When I mentioned my order was incorrect I was offered another one to be made, I did not have time to wait another 20 minutes on my Saturday afternoon. I was then offered a refund, of which I hesitantly accepted as I felt bad about it slightly.. I was then presented by the ladies palm out in front of me, and when I asked "what, do you want the wrap back?" she said yes either return and refund or keep it. I was shocked at the rudeness and never expected a cafe/sandwich bar to treat their customers like this.