Medicine Kitchen and Bakery
14-16 Station Rd, Codsall, Wolverhampton WV8 1BX, United Kingdom
4.2
790 reviews
8 comments
JQHX+XC Wolverhampton, United Kingdom
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 8–16
Sunday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 8–16
Sunday: 8–16
My only regret is not buying more, I really can't forgive myself. Hope to be around this way again sometime, great stuff 👍🏻👍🏻
We had a confusing interaction via social media when a friend asked if we could bring a small dog to our booking for Sunday brunch (it’s a mini dachshund so it is genuinely small). They replied quickly to say the place gets busy so they’d recommend leaving him at home. Unfortunately he has severe separation anxiety so we couldn’t just leave him, but as they didn’t say dogs weren’t allowed in ANY of the communication we thought ‘oh well he’s snuggle up on a lap and not take up any space.’ Medicine itself has no signs that indicate dogs aren’t allowed, and when we arrived, the lady at the counter smiled at both us and our dog and pointed out our seats. When our friends had arrived and we were reading menus a whole 20 minutes later, the same lady came back and said ‘I need to let you know we don’t allow dogs in here. You can stay, but just so you know for next time.’ We were grateful she’d made an exception but very confused and a bit patronised. We then had our cutlery silently and angrily handed to us by a waiter. He was borderline rude. The place was busy, but I hear it is always busy on Sundays so I would expect they plan for this to make sure staff aren’t stressed to the point of rudeness.
Waiting for food, I noticed the place was actually quite grimy, with air conditioning units coated in dust, with little chunks falling into the air at regular intervals (pictured). The floor behind the counter was also really dirty with people walking in and out of the kitchen onto messy floors. Our table was a little sticky with rolled up cling film hidden behind a plant that looked decidedly unhappy. It wasn’t too alarming, but gave the impression of slipping hygiene standards when busy.
The waiter continued to be very short with us and snapped at one of us who chose a vegan hot chocolate from the menu: ‘we have no vegan hot chocolate left, you can have normal’ which was entirely unhelpful and terse.
The food itself was pretty nice. The vegan and gluten free options (which places similar to this are usually much better at) were ok but seemed very much like afterthoughts with some ingredients taken away to make dishes suitable and any optional extras for the vegan meals contained dairy, egg or meat. Our friends who had non-vegan food said theirs was pretty good overall and the price point isn’t too high for any of it either.
There was a wait for food which was absolutely fine, but we had only just finished eating when the rude waiter returned to tell us our table booking was for a specific amount of time and we had gone over that. Feels a lot like he might have delivered better customer service if he’d notified us either at the beginning or perhaps with 15 minutes to go until we overstayed our welcome.
Overall a relatively unpleasant dining experience with some fairly good food. Medicine really need to sort out hygiene, customer service, inclusive menu planning and managing high demand if they want to deliver the kind of quality they seem so keen to convey.
Pictured: large soya Cappuccino and jalapeno cornbread, guacamole, sweetcorn salsa with a side of halloumi
Generous portions, good flavour.