Gerrards

Went into Gerrards on St David's Day for tea & Barrabrith. Absolutely lovely place, great staff, lovely food and a family run company. Went in again yesterday, chatted toma - brilliant waitress, so suited
to dealing with the public.

If you want to be ignored and not served go here! My partner went twice in one week and had bad experience both times. Thanks guys!

Lovely place, nice and quiet for a coffee,tea and a bite to eat. Friendly staff.

When in there at 3pm and was told the cafe section was getting closed as the close the 4pm and open until 4.30pm for take away, so we pointed out that it was only 3pm so they then had to let us sit in and even then we weren't aloud to sit down where we wanted to. I can understand they have to start a clean down prosses etc but not and hour and half before closing.

Then on top of that they do not have disabled toilets, they only have toilets that are up stairs which is fair enough but maybe advertise it on the window.

The staff was more bothered about cleaning and closing down than the service. Some of us were still eating and drinking and others finished sooner but they kept on taking the glasses and plates away etc when they should of waited.

When our drinks were getting made I heard the staff members talking about us and saying how we didn't understand why they were telling us they were close etc they had an hour to close it down pluse 30 mins for when the store was open for take aways.
When going to choose a cake the staff member didn't have knowledge about what was in the item and old said that they do kot make them on site which is fair enough but you should also know your product knowledge.

I.e my little one wanted a trifle and have only ever come access trifles having jelly at the bottom so I asked if it was vegetarian as we do not eat beef or pork so the checked and said it was but even mention there wasn't even any jelly in it and it was sponge so my little one didn't even eat it because he was expecting Jelly now sponge, so if the lady knew the product better she should of knew/ told us it did not have jelly.

RUBBISH SERVICE
OVER PRICED
RUDE STAFF
NO DISABLED TOILETS
LEFT TO FEEL UN WELCOMED

Love the staff really friendly but the food isnt as good as it could be especially for the price. Some items are better from the pound bakery which is disappointing.

Busy little cafe. Helpful polite staff . A good brew, nice selection of snacks, for quick bite to eat.

i bought some cheese and onion pasties from Gwersyllt Gerrards last week and they where the best pasties I've ever had. even better than all the other Gerrards bakery's

The staff here are lovely and even offer table service. Food is delicious, I will definitely be coming back.