The Bengal Tandoori & Balti Restaurant
35A Bridge St, Barrow upon Soar, Loughborough LE12 8PN, United Kingdom
4.1
71 reviews
8 comments
QR2X+43 Loughborough, United Kingdom
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Monday: 17–21
Tuesday: Close
Wedneasday: 17–21
Thursday: 17–21
Friday: 17–22
Saturday: 17–22
Sunday: 17–21
Tuesday: Close
Wedneasday: 17–21
Thursday: 17–21
Friday: 17–22
Saturday: 17–22
Sunday: 17–21
Typically, you go to a restaurant, and they ask if you want a drink and take your order. We had to ask four times if we could get a drink over 20 minutes.
Our starters took over an hour to come. OVER AN HOUR. We had to ask the waiter where our food was, who had no clue what was going on with our table even though he took our order. The restaurant has ten sets of tables. How do they not know?
It was very apparent that they care more about their takeaway customer than their dine-in ones; several tables were heard asking where their food was? They had another table WALK OUT because they waited over an hour and a half for food, but takeaways kept going out the door.
After 2 hours our mains FINALLY arrived, all but one of the people. We had to ask where this was. The food was pretty bland. I had a medium/hot dish, and my partner, who cannot tolerate spice, said she could eat that with no problem.
The "manager" seemed a slight tone deaf and blind to the embarrassing situation in the restaurant and asked how everything was for us, no apology for the seer lack of basic restaurant service. One of our party members spoke to him privately, and as a result, we got a measly £15 off a £175 bill. As we were about to wrap it up and finally leave after nearly 3 hours, another waiter asked us how the food was. I cannot fathom why you would do that when the night has been a disaster.
I urge anyone reading to avoid this place; you will be better off spending your money on a more deserving place than this place.
Would not recommend . Really disappointed after our second takeaway from here . Waste of money left a bad taste in our mouths