Lloyds Bank

Waited for an assistant to serve me for ages, even though two were talking to each other behind the counter. Not good.

Had to fix a few things with a payment, which needed confirmation from hq. The member of staff was very helpful and made sure I was helped as soon as possible, making multiple calls to colleagues when things were not moving along quick enough.

When I go there I always get nice great service at all times, also covid rules are 100% there in standards by law to keep us all safe. Also had a proplem with a transaction I wasn't sure about and this woman called Jackie was very helpful at bangor branch,,, thank you Jackie you are a credit to the company and your work skills are out of this world))) very good staff and team work and good quality service to staff)))being there yet again and had to wait few minutes as man behind counter was busy,, but the service I received was nice and polite and very high standard in customer service as I should know I passed my customer service course twice in the past,, his name was Leon and I wish to say he is a great asset to the company,,, many thanks Lloyd's.. Went there 1.8.2021 and great service and helpful at all times,, as for this person saying about statements,, well rules are for all and we're would we be without them,, also them 2 people were sorting a work matters out as dosent cost nothing to wait a minute does it,, so I give Lloyd's the best bank achievement award,, as really they do well under rules and covid rules to help us...

llyods bank is best in the uk and their staff is so good, specially laura is very good.keep your first account with llyods bank.

Visited bank today and could not get more than 3 months statement from bank branch because its their rule. Very poor service. I needed 6 months statement.

Terrible organisation.