23 Social Newtown
12-13 Broad St, Newtown SY16 2NA, United Kingdom
3.8
58 reviews
8 comments
GM8M+9G Newtown, United Kingdom
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Monday: Close
Tuesday: 10–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–2
Saturday: 11–2
Sunday: 11–19
Tuesday: 10–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–2
Saturday: 11–2
Sunday: 11–19
The drinks took 25mins from ordering at the bar to turning up. There was nobody else waiting at the bar and three staff were behind the bar chatting while the order was being fulfilled. The food turned up with out cutlery, it was a wait to start eating before we had the cutlery to go with it. One of us ordered garlic mushrooms, it had no garlic flavour and was served up on soggy bread. I had the cajun chicken burger which was incinerated, and needed considerable chewing time. Two of the chip options were unavailable. The ''skinny fries'' were huge chunky chips. We asked the waitress whether these were the regular chips, she kindly took them back to the chef who said they were ''the new skinny fries'' (Fat fries!). When taking the order, the waitress asked how one of us wanted their beef burger cooked. He asked for it to be cooked rare. The burger came very well cooked. No pink inside at all. We did have a small discount off the meal but the slow service and very poor food means that I would not reccomend this place to anybody. The waitress mentioned that the new head chef wasn't in tonight.
The only fault is the service - last time we were there it was surprisingly good but before that each time we had to chase the waiters to get some drinks, get some carvery tickets, cutlery, desserts menu and they were overall pretty sluggish with the service but quick to chase you for a payment... naughty ☝️
Because of that the service gets only 3☆.
Nevertheless well worth visiting and will be going back with our awesome friends 😉
Downside is very slow table service, the place wasn't that busy either. We waited over 20 minutes for our drinks to be delivered, after ordering at the bar & being told they would be brought over.
We will return & hopefully more staff on duty then.
Worth visiting.