The Village Inn
Croescadarn Rd, Pontprennau, Cardiff CF23 8AJ, United Kingdom
3.7
770 reviews
8 comments
GVJ6+65 Cardiff, United Kingdom
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Monday: 9–22
Tuesday: 9–22
Wedneasday: 9–22
Thursday: 9–23
Friday: 9–23
Saturday: 9–23
Sunday: 9–22
Tuesday: 9–22
Wedneasday: 9–22
Thursday: 9–23
Friday: 9–23
Saturday: 9–23
Sunday: 9–22
Was invited back by the manager, Joe. Your staff upon arrival were lovely. We was seated at a table and the member of staff that came to take our order was a delight. He also accommodated my enquiry of a move of tables (due to my toddler becoming distressed from a strange environment and out of routine) which I am pleased to say, I applaud your inclusive approach to disabilities, not many places are so understanding and accepting of requirements.
Food was lovely too. I had the mixed grill and upgraded to the rib eye. Children thoroughly enjoyed theirs too and even my toddler enjoyed a few bites of hers ☺️. Had a chocolate fudge cake with custard for dessert and the children had a 'create your own sundae'. I didn't eat much of mine as it was a bit dry but in context, I left it for a while as I was tending to my toddler and her jelly so it was no longer warm. The children enjoyed it though and finished it off.
There was a bit of a communication error towards the end but it was rectified so thank you.
I want to thank the manager for the invite back to your establishment and it was a shame I never had the opportunity to thank you personally so I shall thank you via this with thanks to the male staff that tended our table tonight. Would you please pass my appreciation on to them please for all they did and thank you so much Joe!
Staff are welcoming with great hospitality. Food was burnt and salad was shriveled. Was ok as was starving but doubt I'd order the same if I went back.
Side order onion rings never arrived also. Very disappointing.