J W McDonald Kitchens & Bathrooms Ltd

I own a tenanted two bedroom, single bathroom flat in Lee, South East London. Because of its size and configuration, the existing bathroom lent itself to being split into two to provide individual facilities to the tenants.

After approval of full sets of drawings by the Local Council and Freeholder I went out for quotes to different contractors. The job involved construction as well as traditional plumbing activities. Of the quotes I received, Justin was in the middle, not the cheapest or the most expensive. I appointed Justin as I felt he had the range of skills I was looking for and offered the best all round package.

Justin carried out the erection of the new partition wall, made the entrance door opening and hung the new door to the ensuite, installed Aqua board as appropriate, removed all the old tiles and installed new tiling throughout, new towel rails, electrics, lighting, toilets, sinks, waste and soil pipe interfaces, and connection and modifications to existing plumbing. Throughout the alterations to minimise the disruption to the tenants Justin kept the existing shower and toilet facilities operational.

From the first day on site I trusted Justin with an entrance key and he came and went to suit without me or the tenants being in the flat. I liaised with Building Control and Justin had the dialogue on site with the Inspector, any issues that arose were dealt with promptly and politely.

Justin offered advice and pragmatic solutions to any problems we encountered and decisions we discussed and agreed when I visited or we talked on the phone and exchanged photos.

From the price quoted to the final price paid there was a small increase of about 8% for some variations that neither of us could have foreseen and I had no problem with acknowledging those.

I’m delighted with the new ensuite and new shower room and thoroughly recommend Justin and his company.

I would recommend Justin and would use him again. These jobs don't always run smoothly and that's when it counts. Quality of finish and communication were very good, and Justin worked very hard to keep things on track. Much appreciated.

So impressed with JW McDonald. Would highly recommend.
Justin was friendly and professional and was happy to adjust initial plan when required and give honest advice on various aspects of our bathroom remodelling.
Justin and the team were exceptionally reliable, tidy and completed all the jobs as required.
The work provided was to such a high standard. I would not hesitate in having him back.

I'm very impressed with the new bathroom. An excellent piece of work.

2 bathroom suites installed, floor to ceiling tiling plus structural work done. We found Justin to be extremely professional, everything was installed and completed to a high standard, and he knew exactly what he was doing. His tiling skills are second to none. On-top of this he gave us advice, which we took, and we feel improved the end result. Justin was friendly, polite, honest and a pleasure to have working in our home.