/Wales/Bathroom remodeler

Amrose Installations

Corporation Rd, Newport, NP19 0HD, United Kingdom

Amrose Installations
Bathroom remodeler
4.2
9 reviews
8 comments
Orientation directions
H2JH+C6 Newport, United Kingdom
+44 7411 806835
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Monday: 8–19
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 8–19
Sunday: 8–19
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Dave wicks
Dave wicks
Used Amrose Installations to fit a bathroom late November. He gave some great advice on the new layout and colour schemes and carried out a stunning install. House was kept clean and tidy and he was kind and courteous throughout. A really nice guy. Highly recommended
Jonathan Chater
Jonathan Chater
Used Craig to re fit 2 bathrooms for me at a rented property. His attention to detail was second to none, and the quality of his workmanship was excellent. I’m a very fussy person, and have experience in this industry so Have access to many fitters. I’ve never come across a fitter as good. Wholly recommend.
Jason sensation
Jason sensation
Just had a walk in shower tray and complete bathroom overhaul installed. It was a challenging job given the size of the space Craig and Kai had to work with. Measurements needed to be on point - and these guys delivered.
Extremely well mannered, trustworthy and completely professional. Workmanship has been second to none and i am literally over the moon with these guys. Kitchen next, onwards and upwards
Sarah Edwards
Sarah Edwards
They did a great job on my kitchen I’m really pleased!
Katy Bardhaj
Katy Bardhaj
Whilst I will say that Kai and Paul who worked on my mum’s bathroom renovation were decent and hard-working guys, I am disgusted by the lack of ethics shown by the company’s owner, Craig. When we first met we were charmed by him. We discussed the full renovation work and how the bathroom was to look and were quoted £4,000 for the job. It came to light too late, however, that Craig was not planning to conduct the following work: skimming the parts of the walls that the new tiles would be laid on, painting the window frame and door, painting the walls and ceiling, the flooring. The omission of these works was not mentioned by Craig. He knew that we were expecting them to be done. No official quote or breakdown of cost was provided, rather a confirmation of price by text, including the basics such as measurements for the shower tray, colour of the tiles, etc. Stupidly I did not scrutinise this text message at the time. I trusted him to include the work that we had agreed to verbally.
I challenged the lack of paintwork so he agreed to paint the walls and ceiling but we had to provide the materials. When the shower enclosure was installed, it butted up to the edge of the sink, when Mum had specifically said that she wanted a shorter tray to allow more space in her small bathroom. The one that was installed was far longer than he had confirmed in the initial text so, again, he eventually agreed to replace it with a shorter one. However, what I didn’t find out until later was that he fleeced my mum for half go the price for the replacement, even though it was him who had ordered the too long version by mistake. Mum agreed to pay the half to keep the peace, she did not want to live with the atmosphere. He did not listen to Mum’s specification for the sink or tap either, rather ordered what he wanted and, in the words of one of his staff, does that because he gets a job discount when he buys from a particular store. His discount, not ours. He did replace the sink, but, again, I only found out today, Mum had to go and buy her own tap from B&Q in order to have the style that she wanted. Remember, this was supposed to be included in the £4,000 and was agreed verbally and by text when a link was sent to him in advance.
Mum initially said that she did not want spotlights, but changed her mind after the quote. Paying extra for the materials would be expected, but Craig told her that he would have to employ a separate electrician so he would be adding £225 to the price. He was lying, of course. No electrician came, he fitted the lights himself, but he would not back down on the extra £225.
When we first met, Mum talked about wanting her floorboards sanded and stained but wasn’t sure what the condition of the boards was, so was considering lino instead. We were assured that Craig would check the quality of the boards and replace any were not up to scratch. We talked about opting for the lino if the boards option would not work. Craig left yesterday leaving rough, old and broken floorboards. Bare wood. Not treated, not sealed, not liveable. Mum raised her concerns but was fobbed off yet again and told that they were fine.
Today, my mother is on a step ladder, repainting the walls (Craig shooed her concerns that the paintwork was not up to scratch away) and has arranged for her flooring to be done by another contractor. In all, she will have spent around 20% more on this installation than she was quoted, and in addition to that, she has been made to feel stupid, guilty and a nuisance for raising her concerns that the job was not being completed as agreed. What was penned in as an exciting time and one that he had saved hard for has turned into a nightmare. She is upset and feels vulnerable and conned, but the over-riding feeling now is that she is glad that Craig has gone.
STEPHEN BEATTIE
STEPHEN BEATTIE
Craig called to quote for 5 shower rooms/ utility rooms. Told me I would receive a quote within a few days. He made no notes as we discussed the requirements for each of the 5 rooms. Anyway, 10 days later and despite chasing, no response. It would have been polite for him to let me know he wasn't interested
Hamish Kay
Hamish Kay
True professionals - Craig from Amrose called in on an early evening after a message to their Facebook page. He fixed a 30 year old issue and found the problem in minutes. Stuck to his costings and got the job done cleanly and efficiently! I will be having the bathroom installed by these guys, Would strongly recommend! Thanks again!
Jo Martin
Jo Martin
Lovely group of guys.

Approached them as they were already working on my street. Craig priced things up and his guys took care of every part of the install.

Highly recommended
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