Kensi Hope Interiors Ltd
Kensi hope interiors, Newton House, Hewell Rd, Redditch B97 6AY, United Kingdom
5
17 reviews
8 comments
826X+PC Redditch, United Kingdom
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 9–13
Sunday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 9–13
Sunday: Close
However, we unfortunately had a couple of problems arise in January 2019. Firstly, the new tap we had was leaking and also the bath panel had distorted by water ingress.
We contacted Kensi Hope and they came and looked at the issues we found as soon as they were able to do so. Then they did the following to correct the issues:
1. They provided a brand new tap and fitted it (the exact same tap).
2. They replaced the bath panel completely at their expense even though we would have had some part to play in the damage of the original panel. Not only that they upgraded the panel free of charge to a panel that was specifically waterproof.
3. They gave us advice on how to avoid the issue ever happening again.
We were very happy with the outcome and have had no further issues. We would definitely use the company again!
When we first popped into the showroom the two girls were lovely, let us take time looking, asking questions etc. 2nd stage Tony came out measured up and made some really good suggestions to design. 3rd stage we visited showroom to finalise design on large screen TV and check everything was as we wanted it.
4th stage- the great day arrived when fitters Paul and Lewis arrived, what amazing workers, very clean and no detail overlooked, continually made sure we were aware what was happening and that we were happy with how it was shaping up. I can honestly say I have never known 2 men work continually the way they both did, it was a pleasure to have them in our home.
Many thanks to the whole team .
Electrics Andy & Matt
Plastering- Leon
2 days cover from Levi
Dan for popping in to make sure everyone / everything was good.
Also have to add a big thank you to everyone for making sure our little dog was safe, no doors were ever left open and no escape route for him. He loved the fuss and treats you all gave him.
Once again many thanks to the great team. 👏🏻👏🏻👏🏻
Nothing is too much trouble for them and there is a hands on approach which is refreshing. Add that with superb quality products and excellent customer service and you can't go wrong, they will be doing a bigger project for us real soon. Highly recommended.
I find the staff extremely polite and friendly but still very knowledgeable with there customers
Always a happy pleasent environment