Ebaths.co.uk

Excellent, personal service. Went to considerable trouble to identify the product I required (shower spares).Kept me updated on the status of my order. Prompt response to my queries. Detailed invoice and product arrived ahead of expected date, well packed. Excellent

Ordered a part and received an invoice for payment straight away. 2 weeks passed and still no delivery so I emailed them on the Monday for an update and they said the part should be in stock the following week and they'd send it out as soon as possible (no indication on their site that the part was out of stock). Another 2 weeks passed and still no part. Emailed for a refund. Avoid yourself a lot of hassle and get what you need elsewhere.

Ordered a product (7 December 2020) which was shown as in stock on their website. Received an email the next day to say it was out of stock and stock was anticipated on 11 Jan 2021. I asked for an immediate refund so I could buy it elsewhere or buy it nearer the time. I Have not heard from them since! I've had to raise a case with PayPal. Avoid like the plague!!!

Order the part and asked to pay immediately. Then waited nearly 10 days with nothing. Called back and was told that the part was out of stock and I would receive an email. Again nothing. Nearly 4 weeks and nothing. I would strongly suggest another supplier

DO NOT BUY ANYTHING ITS A CON THEY ARE RIP OFF MERCHANTS PLAIN AND SIMPLE

Ordered something last month, have received nothing not even a confirmation email. Emailed asking for a refund two weeks ago have heard nothing back. Will be reporting them

STAY AWAY

Avoid . They sale items that are not in stock and don't refund or contact you .

Please avoid this group of companies, my genuine advice is please use your main high street retailers as returns are cheaper, easier and your guaranteed to be treated accordingly.

Returned a toilet seat in the order I received it. Told I'm not due a refund and to collect it if I want it back? After paying for the seat and then £15.00 in return fees, I feel royally screwed.

Reason being, the seat was apparently damaged... I'm not sure from the images that this was even the seat I returned... Even still this seat could have been damaged in transit to myself rather than the other way round... but Wayne fails to see this. (please see similar review from Sarah in the Google reviews)

Again, my genuine advice is please use your main high street retailers as returns are cheaper, easier and your guaranteed to be treated fairly.

The company and group of companies come under this one and
+Venezia Marketing & Distibution Company Ltd
+Bathroom Spare Parts
+choice replacement seat shop

Hope this helps future shoppers 👍

Ordered a part on Mon 15th Feb. Received email saying was in stock so would be sent for picking and despatch and I would be sent tracking details once despatched. Still not heard anything by Sunday 21st, so emailed asking for update. Got automatic response saying will respond in 24-48 hours. Still not heard anything on Tuesday 23rd so called. Was told it had not been despatched as had only just got stock in which seems like a standard reply. Asked for a refund to be told 'I can't do that I'll have to pass it on,and if it's agreed it will take 7-10 days for a refund.Looks like it will have to go into dispute with the credit card company. AVOID AVOID AVOID