The Beauty, Skin & Eyelash Lounge
1 Station Rd, Epping CM16 4HA, United Kingdom
4.9
30 reviews
8 comments
M4X6+56 Epping, United Kingdom
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Monday: Close
Tuesday: 10–18
Wedneasday: 10–20
Thursday: 9–18
Friday: 9–18
Saturday: 10–17
Sunday: Close
Tuesday: 10–18
Wedneasday: 10–20
Thursday: 9–18
Friday: 9–18
Saturday: 10–17
Sunday: Close
The LVL treatment: lashes lifted and looked good, however…
Glue: was left on both my eye lids, I was not warned this might happen; I found strips of glue on 3 separate occasions including the next morning after showering.
The LVLs were the only different product I had/used; I concluded my allergic reaction was as a result of the glue. My GP supported this finding.
Patch Test: When I made my appointment, the receptionist said she’d give me a patch test- 3 tests on my forearm. In discussion with the manager the next week, she initially said she doesn’t test the glue; she spoke to the receptionist who said she did test the glue, as well… 4 products in total. Some inconsistency here.
Customer/client: the manager said she’d spoken to the manufacturer who’d never heard of an allergic reaction.
When I asked how this issue was going to be resolved and suggested a refund, I received a half-hearted apology.
I asked for the names of all products used and she suggested she’d send photographs to my phone as they had long names. Never received any!!
Allergic reaction to look for: red itchy rash that spread- eye, brow, scalp, throat & ears. It felt like stinging nettles. Unfortunately for me, a back and an asthma sufferer I ended up with a severe cough, my back in a spasm, unable to drive, 3 days off work, costly private physio, antibiotics and steroids.