Brow Bar

I have been to Brow Bar for a few years now and they always do a great job at exactly what I want when I show a photo for reference.

I get my eyebrows threaded and tinted. For me the tint/ink stays around for roughly 4-5 weeks.

Every time I visit the people who are working there are lovely, accommodating and friendly.

Had my eye brows threaded today, not happy at all. 1 lady working rushing around, was on and off the chair in less than 5 minutes! Left long hairs on my eye brows and even cut my eye below the brow and never even said anything it wasn’t until I got home it felt sore and I looked and noticed it! She never even said anything about it to me! I have never had a problem here befor and never had the lady that was working today do my brows but the usual lady wasn’t in. I am not happy at all. I’m left with long hair in places on my eyebrows and a cut below it and I have a picture of it!!

SHOCKING CUSTOMER SERVICE !!

Didn't ask how we wanted them.
Didn't ask what shade tint we wanted ..I dye my hair blonde so she used black tint ??
Her child running around the salon
All beauty products with no lids on
My daughter came out of salon and burst into tears ..we ended up going to the public toilets and scrubbing her eyebrows to get as much of the dye off as we could .. she made them look like she had a monobrow!!!
Trying to do 2 customers at a time !!
NOT a relaxing pamper experience at all !!

WILL NOT BE GOING HERE AGAIN

AVOID....AVOID....AVOID

WHAT A SHOCKING EXPERIENCE!!
I will not be returning to the salon again.. Everything seemed to be in a rush, we were in the chair 5 minutes and didn't even get asked what dye we would like on our brows .. Me and my mom both have blonde hair and she gave us a black dye...
Then she did my sisters and did the totally opposite to what she asked for and once we left the salon she burst into tears in fustration.. Not only that she had a child running round the shop .. NOT good customer service at all..
WILL NOT RECCOMEND TO ANYBODY!!

I walked in and was told to take a seat. There was one person in front of me. As I was waiting two others walked in and took a seat. One of the ladies had finished which she indicated to the person in front of me to take a seat. When the other lady had finished she said next, which is when one of the ladies that came in after me got straight up and got in the chair. She started to prep her straight away. I did ask if i was going to be seen too as I was next. The lady did say sorry and got out of the chair. Which yes that was the right thing to do, however, the staff should have said sorry you are not next, like they indicated to the lady who was in front of me to sit down. The comment I received from the staff was she comes here all the time we know what she wants. That is not acceptable.

I'm sorry but that's appalling and not a way to treat customers. This wasn't the first time that I had used them which is why I went back.

I will not be going back again.

Avoid.

I’ve been coming here since i was about 11 to get my eyebrows threaded with my mom. The ladies who work there are always lovely and i wouldn’t go anywhere else. It’s very cheap and would recommend to anyone.

Poor and rushed service… burnt my top lip and side of face because the lady doing my face was too busy checking the time on her watch. When I said my face stung I was told it’s because I have sensitive skin - I have had waxing done before at other places so I knew something wasn’t right. No care or attention do not go here for any services. I now have burnt scars on my face that I hope will heal. Thanks and very merry Christmas you, I will never return here.

Really happy with both my eyebrows and lashes wasn't happy with lashes at first but the ladies were more than happy to sort for me 100% recommend