Crisply-clean and charming in the extreme. These stone-built cottages have been well-restored and brought-up to a very high modern standard to cope with high hospitality expectancy. Very handy for Monmouth itself and well-located for travelling around the Wye Valley and surrounds. We stayed in the 'Haywain' cottage and, our only regret, is that we couldn't stay longer. We shall return - which is the best possible accolade really.
Edward Miles
Booked this for 2 nights to attend a wedding in Monmouth just down the road. We had 2 young children with us.
The properties themselves are really very nice and cosy, had it been just my wife and I then i would also say romantic! However, really disappointed with having to pay for electricity, hot water, and heating. This is not justified when I'm already paying £130 per night. No hand soap provided and the Wi-Fi didn't work either.
The location was ideal and the grounds were also lovely. Beds were comfy although the double bed was only the basic size, not king or queen size.
These cottages provide the basics but they are certainly not 'Luxury' as they claim to be.
Tim King
DAMP. Sums it up in one word. Mildewy and damp. Not luxury. Older and basic. Lovely views, though you can’t walk anywhere.
In response to the owners reply(more like excuses) I have been in the UK for the past 17 days. Not a drop of rain. When we asked the staff in the reception if there was anywhere to walk they told us simply NO. It was all private land and we would have to drive somewhere to go for a walk. And as to their beautiful grounds to stroll on, there is none. A cottage like this is indeed old. But it was falling apart and quite dingy.
Michelle Stern Webber
Self professed luxury. Having just stayed at a real 5 star luxury cottage in Devon for 5 nights at over half the price of a 4 night stay here, we are now even more disappointed with our stay in Steppes Farm Cottages. From zero welcome to no heating one night, to having to put money in the electric meter, to the restaurant on site being closed for half our stay with no prior warning.... avoid. Not even an apology!
Brian G
If you are prevented from staying at a holiday cottage because of a COVID lockdown you are entitled to a REFUND as the contract will have been “frustrated” and incapable of being performed. Check out official guidance if you need to on gov.uk. So did Steppes give us a refund when it happened to us? No. It was our 50th anniversary and we had booked at our favourite restaurant - the associated Stonemill. Lovely place. We live not too far away, visit regularly and were looking forward to a nice bottle of wine and maybe a malt or something without the need to drive home. We were in a lockdown area and couldn't travel. It's illegal. The owner offered the possibility of a future booking but obviously that wouldn’t coincide with our 50th anniversary. The owner Peter Morris tried every twist and turn to deny a refund even in the first place saying that we could still stay and just quarantine for 14 days on returning home. The next tactic was to suggest that we had not booked directly with him and we should go to whoever we had booked with. He uses “bookings booster” presumably to do just that but checking back we found that we only dealt directly with Steppes. He may use “bookings booster” but we didn’t - I think it's just something that facilitates bookings on his website. Eventually, almost shouting, he accused me of threatening him because I said we would not book with Steppes again. He said that I should not bother him further and ask for a refund from my credit card company instead. We do hope to continue using the Stonemill as it’s an excellent place but will not consider a cottage again. Steppes obviously will be £260 to the good and that doesn’t seem fair. Mr Morris was certainly not going to do what official guidance says – exactly the opposite actually. I guess we’ve all met that type of businessman before. That’s life I suppose. We will be using Section 75 of the Consumer Credit Act for a refund from the credit card company.
Steve Essex
Great cottage and location. Next door to Rolls of Monmouth GC. 5 minutes into town. Lovely greeting. Cottages are as Covid proof as possible. Even changing mattresses between stays. We will be back.
Charlotte Palmer Craggs215 days ago
Lovely views from the upstairs living space and charming character of the converted barn. The living area in the owl cottage is well set out and a cosy relaxed space to spend time with family.
There were some downsides unfortunately. Very annoying that you have to put change in the electricity meter. The crockery was dirty and cracked (teapot leaked) and furniture broken (foot stool castors broken and twin beds springs gone). Lack of soap and stingey on the tea bags and toilet paper. No coffee and no milk. So after a long journey to get there you have to get back in the car to collect the basics. Overall it was OK but lacked that special holiday feel.
Charlotte southcott2 years ago
Amazing location. Lovely owners. Beautiful cottages. We had an incredible and are already planning to come back.
These stone-built cottages have been well-restored and brought-up to a very high modern standard to cope with high hospitality expectancy.
Very handy for Monmouth itself and well-located for travelling around the Wye Valley and surrounds.
We stayed in the 'Haywain' cottage and, our only regret, is that we couldn't stay longer.
We shall return - which is the best possible accolade really.
The properties themselves are really very nice and cosy, had it been just my wife and I then i would also say romantic! However, really disappointed with having to pay for electricity, hot water, and heating. This is not justified when I'm already paying £130 per night. No hand soap provided and the Wi-Fi didn't work either.
The location was ideal and the grounds were also lovely. Beds were comfy although the double bed was only the basic size, not king or queen size.
These cottages provide the basics but they are certainly not 'Luxury' as they claim to be.
In response to the owners reply(more like excuses) I have been in the UK for the past 17 days. Not a drop of rain. When we asked the staff in the reception if there was anywhere to walk they told us simply NO. It was all private land and we would have to drive somewhere to go for a walk. And as to their beautiful grounds to stroll on, there is none. A cottage like this is indeed old. But it was falling apart and quite dingy.
From zero welcome to no heating one night, to having to put money in the electric meter, to the restaurant on site being closed for half our stay with no prior warning.... avoid. Not even an apology!
There were some downsides unfortunately. Very annoying that you have to put change in the electricity meter. The crockery was dirty and cracked (teapot leaked) and furniture broken (foot stool castors broken and twin beds springs gone). Lack of soap and stingey on the tea bags and toilet paper. No coffee and no milk. So after a long journey to get there you have to get back in the car to collect the basics. Overall it was OK but lacked that special holiday feel.