/England/Bedroom furniture store

French Bedroom

Head Office only, Ground Floor, Citycal House, 12 Bridge Rd, Haywards Heath RH16 1TX, United Kingdom

French Bedroom
Bedroom furniture store
4.3
163 reviews
8 comments
Orientation directions
2W52+JV Haywards Heath, United Kingdom
+44 1444 415430
frenchbedroomcompany.co.uk
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
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Kathryn Starnes
Kathryn Starnes203 days ago
The service is very personable with good contact upon ordering and once things are out for delivery. The team was nice to speak to and helpful, going back to their delivery company and providing an update on delivery when I requested it. The bed (Rafferty Rich Rattan) is beautiful, well-made and was quickly and tidily assembled by the white glove service. It was one of the few beds in this style we could find as most rattan beds seem to have a more ornate frame. The only niggle was that we initially worried a bit about delivery. When we ordered, the web page was indicating the item was in stock and would arrive to most mainland UK in two weeks. Since this was going to coincide with the Jubilee weekend, we were expecting it to take a bit longer. When we got the order confirmation it said 2-3 weeks, which seemed fair, given the bank holiday. In the end, it took 25 days. I don't think that is unreasonable and I actually appreciate that given this is a small company and this requires a dedicated delivery service a longer wait allows for regional grouping of orders which is more environmentally friendly. However, I travel a lot for work and so having a more accurate assessment of the lead-in time would have made it less stressful. Having dealt with the company I suspect they could have given me this if I'd phone when ordering but it didn't occur to me at the time. Nonetheless I wouldn't hesitate to recommend the company .
Amy Thomas
Amy Thomas234 days ago
I recently received my gorgeous new bed and am utterly in love with it. I ordered the French Grey Painted Rattan Bed and it's beyond beautiful. I am very happy with my choice.

I received excellent service from The French Bedroom Company as they were always quick to respond to any questions or queries that I had. They even sent a surprise Thank you gift shortly after I had received my new bed.

Overall I am very happy with my whole experience and would highly recommend purchasing a bed from this company.
Jackie Campbell
Jackie Campbell234 days ago
We are absolutely delighted with our new French bed. It is a wonderful piece of work and we still can't quite believe how beautiful it is! The service from start to finish was 100% and this company have restored our faith in humanity - nothing was a bother to them and any time we called to ask questions, these were always answered efficiently and with courtesy. The delivery guys were fabulous - they unpacked everything for us and took away the packaging. They were also very courteous and kept taking their shoes off when they came back into the house. We would definately recommend French Bedroom and will purchase from them again. Today we also received a complimentary gift in the post from them - bath salts and a room spray to thank us for our purchase - just amazing! Jackie and Christine (Glasgow)
Alex kirtley
Alex kirtley234 days ago
This company as no customer service / returns unless your goods are faulty with in 24 hours of delivery or on delivery?

After reading reviews this seems to be a trend that needs rectifying by The French Bedroom company .

After ordering over £7000 of bedroom furniture waiting months for delivery & date getting moved back we finally received our order .

A few days after our order arrived we where shocked to find huge crack right across the dressing table £900 dressing table ! No mark of impact & from the corner . We live in a large house with most rooms Unlived in & this was one of them at the time .
We send pictures to French Bedroom company who basically said if it’s no damage or faulty within 24 hours we do nothing about it ?
We asked some questions about the glass since then we have had professional opinion & no impact has been made to make this crack it’s faulted from the way it was been cut .

Now the two chest of drawers we have to match this set no longer close & wood has warped in less than 4 months . We haven’t even bothered to contact French Bedroom company as they literally dismiss any faults with unless it’s on delivery or within 24 hours .

I have never wrote a review on a company before & we are a family business ourselves so know how disappointing this can be . But I feel really let done by The French Bedroom company !!
Kia Bing-Davies
Kia Bing-Davies326 days ago
I absolutely LOVE my Sunburst mirror!! It really sets off the room. One arrived a bit damaged and the super-helpful and friendly staff sorted a new delivery immediately. Nothing was too much trouble for them. Will definitely be ordering again.
Declan Bennett
Declan Bennett326 days ago
I brought my partner a Ubuntu Large Vase from French Bedroom and I could not fault the service from start to finish. The team was great. They helped me choose the colour they thought would suit my hallway furniture and wall colour. I am totally helpless with interiors!

My partner was over the moon with her gift and I already have my eye on a few Christmas pressies for her! Thank you French Bedroom team :)
Gem Zen
Gem Zen326 days ago
I have ordered a super king size bed ,dressing table ,2 bedsides and a full length mirror with Gold Gilt Frame from the French bedroom company.
Absolutely beautiful and luxury design bedroom furnitures, delivered free of charge from London to Sheffield within our expected delivery date and cleared away all the packing materials, really great customer services.

I am very happy with my purchase and definitely be purchasing from them again.

Thank you.
Hove Mummy
Hove Mummy326 days ago
Thank you for being such gorgeous company, beautiful things for my home, and incredible customer service - really appreciate you helping me with delivery arrangements, and sorting out an exchange for something too. We absolutely love the lamps and dressing table! So happy being a returning customer :)
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