OCEAN SUPERSTORE

Useless, rude and unhelpful.. Booked and paid for an 11kg parcel 66x50x50cm with UPS/Parcelhero and drop off at Ocean Superstore Hayes. Went there walking in the cold and snow only to be told they don't accept parcels that big as there is no space, not even if I came back first thing in the morning. Ignored my further questions and served his next customer. Didn't seem at all bothered that I was covered in snow having lugged this parcel to his shop and would have to lug it back home. What a joke! If you can't accept parcels UPS approves and books for drop off then don't be a drop off agent. Had to get an Uber for £5 to an agent that did accept it (Western Cash and Carry Southall), who laughed when I told him about my experience with Ocean. And UPS/Parcelhero need to sort this out so others don't waste their time and money.

best store ever visit very helping staff and good priced store.

It's very nice shop. Stuff are very friendly. And many products.

Good shop for necessary items
Pleasant staff
Good all round local shop

It happened to me few years ago when I was picking up my Amazon order from them. The level of rudeness and incopetence was pretty astonishing even considering what indian shopkeepers commonly have to offer. They didn't know how to scan the barcode and used 2£ from my phone credit to send text messages whithin the family to find out. Thick and ignorant :(

This guy sells fake whisky and beers. Please don't go there. Plus everything is overpriced.

Today I paid 8 pound for 30 eggs, bread and Oreo!!! Before I would be 4pounds. Disgusting how they making money

Good convenience store were you can buy anything you forgot to buy in the supermarket.
Very friendly staff.