Adnams

When I objected to a 26% "charity" surcharge, incrementing a purchase from £1.59 to £2.00 staff were rude and judgemental. However Adnams simply defended the surcharge but would not confirm how much of it actually goes to a charity. How to lose customers and alienate people.

Excellent service, attentive staff

Always very friendly, obliging, genuine and informative

Mary was brilliant! Loved the day and learning about gin's properties. Also which gin's I liked, which was all of them! Maya was great too!